Exciting Opportunity at Bupa Dental Care West Derby!
Position: Dental Treatment Coordinator (TCO)
Requirement: Must be GDC Registered
Experience: Previous TCO experience beneficial
Hours:
1. Full-time – 37.5 hours/week (Mon-Fri 8:30–5)
2. FLEXIBLE on days & hours — will consider part-time for the right candidate!
Salary: From £12.50 per hour (depending on experience)
Why Join Us?
Work alongside Practice Manager Emma Burdett and her amazing, supportive team!
GDC, Indemnity, CPD? We’ve got you covered.
Fantastic benefits package to support your career and lifestyle.
Practice Location:
Bupa Dental Care West Derby – in the heart of West Derby Village, Liverpool.
Parking:
Plenty of free local parking nearby for your convenience.
Getting Here:
3. Excellent bus routes serve the area.
4. Easy access to Liverpool city centre.
What’s Around?
5. Gorgeous local cafés and pubs
6. Shops & amenities right on your doorstep
7. Nearby parks and green spaces for your lunch breaks
Ready to grow your career with us?
Join Bupa Dental Care West Derby – where your skills are valued, your growth supported, and your team becomes family.
Here at our people are at the heart of everything we do, because we care. For our Treatment Coordinators we have created an environment where you can look forward to coming to work, feel empowered and benefit from working collaboratively with brilliant and talented experts.
As a Treatment Coordinator you’ll be working alongside an experienced practice team and have access to exceptional development opportunities to take you as far as you want to go.
Treatment Coordinator responsibilities
8. Be the first point of contact for new private patients to the practice; and existing patients expressing an interest in specialist treatments
9. Confidently discuss the treatment and fees involved
10. Deliver a high-quality service to ensure patient satisfaction and maximum contribution to practice efficiency, effectiveness, and profitability
11. Be a champion of customer satisfaction and coach team members on best practice
12. Coordinate’s dentist appointments throughout the treatment plan
13. Establish and maintain productive working relationships with all members of the practice team
14. Play a key role in the practice leadership team, supporting and deputising for the Practice Manager
Your skills and experience
15. Extensive clinical knowledge of treatments provided within a healthcare setting
16. Strong and confident communication skills, both verbal and written, with the ability to clearly understand and communicate complex treatment plans, procedures and requirements
17. Previous experience of delivering an outstanding service in a customer facing role
18. Proven strong stakeholder management skills with the ability to deal with a broad range of people
19. CQC/GDC registered, and knowledge of dental practice management systems is desirable
Your salary and benefits
20. A competitive starting salary and the opportunity to increase this through training and development
21. Fully funded CPD training, GDC registration, DBS and Professional Indemnity, saving you over £500 per year
22. Established progression and development
23. Contributory pension scheme
24. Modern surgeries and dental software systems
25. Access to a full training and development platform, with access to thousands of courses at your fingertips
26. Competitive staff benefits including discounts in over 7000 retailers, discounted gym membership and even a day off for your wedding!
27. Access to a 24 hour GP through your phone, 24/7
28. Early access to your earned wages for the times you might need it
29. Earn up to £3,000 per referral in our employee referral scheme
30. Your uniform will be provided.
We're proud to have been named in the, and in the Inclusive Top 50 UK Employers list.
We are an equal opportunities employer and welcome applications from all who fit the requirements of the role. If you need any reasonable adjustments as part of our recruitment process just let us know.
Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
Due to the high level of interest in our roles, we are only able to contact short-listed candidates. Good luck!
Benefits
- Shop discounts (over 700 stores)- Gym discounts- GDC Registration (UK Only)- Professional indemnity- Free CPD- Employee referral scheme- And many more!