Vertu KIA Nottingham Are you an experienced Service Manager ready to take the next step with one of the UK’s largest and most progressive Motor Retailers? At Vertu KIA Nottingham, we’re offering an outstanding opportunity to lead a high performing aftersales operation within a brand that is built for the future. Kia is an exciting brand to join right now, with 12 different models — 50% of which are electric vehicles — delivering a class leading electrified line up that’s winning customers and growing market share. This is a fantastic time to join a business with a clear growth strategy, genuine investment in people, and proven career progression opportunities. What’s on offer £44,000 basic salary OTE of £64,000 An excellent range of company benefits, including company car Long term career development with a market‑leading retailer We’re confident in the strength of the Kia brand and our ambitious plans for the future, and we’re looking for a talented Service Manager to help drive performance, profitability, and outstanding customer experience. The role As Service Manager, you’ll take full ownership of the service department, leading your team to consistently deliver results that exceed manufacturer standards and customer expectations. Your key responsibilities will include: Implementing and maintaining effective processes to achieve exceptional customer satisfaction, above the manufacturer national average Monitoring and controlling costs in line with the business plan, while maintaining high quality and service standards Ensuring accurate collection and recording of customer data in line with Group requirements Maintaining full compliance with manufacturer standards at all times Creating and sustaining a safe, professional working environment Monitoring, managing, and developing colleague performance About you You’ll be an experienced Service Manager with a proven track record of success in an automotive aftersales environment. You’ll be able to demonstrate: Strong leadership and people management skills, with the ability to motivate and develop high performing teams Commercial awareness, with experience driving performance, profitability, and operational efficiency A customer focused mindset, with a passion for delivering outstanding service Excellent communication and organisational skills A values driven approach that aligns with our company culture You’ll play a key role in driving the business forward, maximising customer satisfaction, and leading your team to achieve and exceed their objectives. Why join Vertu? We’re proud to be a motor retailer that invests more in colleague development than any other. When you join us, you can expect ongoing training, clear career pathways, and the support you need to reach your full potential. Our benefits include: 25 days holiday, rising with length of service, plus bank holidays Access to our online rewards platform, offering cashback and discounts at major retailers Preferential service rates Colleague purchase scheme Share incentive scheme Pension Enhanced maternity and paternity benefits If you’re ready to take the next step in your career with a forward‑thinking, people‑focused business and an exciting, future‑focused brand, apply today and join Vertu KIA Nottingham. LI-AH1