Account Management Team Leader
Reporting To: Director of Sales and Account Management
Location: Bournemouth - with hybrid working
Salary: Competitive
Job Type: Full Time 37.5 hours a week
A Role With Meaning, Momentum and Real Impact
You’re a sales professional who wants more than a target and a product sheet. You want to make a measurable difference – to the organisations you partner with, to the teams you support, and ultimately to the lives of hundreds of thousands of people who rely on care every day.
You want to sell something that matters, in a market that’s growing, and in a company where high performance is recognised, supported and rewarded. If that sounds like you, you may be the next person to join our team at Nourish.
About the Job
* Rare opportunity to work in 40% YoY growth SaaS, yet purpose driven and delivering Tech for Good
* Lot of room for growth with adjacent and international markets and heavy investment in new Product portfolio that responds to market immediate pains
* Heavily supported role internally:
* Product Consultancy role to support with technical demos, product gaps, and product/sector knowledge
* Market‑Leading Partnership Programme for coordinated approach through third party suppliers
* RevOps function with industry leading Tech Stack (AI meeting recording, coaching, forecasting, CPQ, CRM, amongst others)
* Professional Services function for customer Project Management and Implementation
* Product Marketing support for content creation, social media presence, case studies, persona-based one‑pagers
* Culture of learning, growth, and meritocracy: enrolment in Sandler Essentials™ followed by Mastery™ programmes, regular internal enablement (sales, product, and industry), weekly peer to peer deal reviews. Strong support in career progression including tangible career plan paired with personal development plans.
* High performance SaaS sales team: accountable, data‑driven, professional, and representative of the company values with a true consultative approach
The role and your responsibilities
* Act as a ‘player‑coach’ with management responsibilities and team targets whilst also working towards individual quarterly targets.
* Strong data‑driven approach – Manage and maintain accurate opportunity tracking data and forecasting on a weekly basis, holding ultimate responsibility for team forecasting.
* Lead team in scalable campaigns for high volume accounts, for both current solutions and new ones (including influencing Go to Market Strategy in collaboration with Product Teams).
* Support other team members with Executive sponsoring, Key Account Plans, Prospect negotiation, proactive learning or sector topics and trends, Tender Management, and Organise/Chair Quarterly Business Reviews.
* Be an ambassador for Nourish in person and online, by maintaining Multi‑Product, Partners and Sector expertise and acting as a credible advisor to care providers.
* Manage/coach team towards quantitative metrics (mainly conversion, forecasting accuracy, win rates (val/vol), pipeline coverage, sales velocity, CRM hygiene).
* Foster a collaborative team culture by leading on direct and clear communication channels, deal reviews, and team 121s.
* Meet with prospects (travelling expected), demonstrate our platform and present our solution to people at all levels of seniority in the care sector.
* Multi‑threading approach, engaging with multiple stakeholders on every opportunity.
* Attend networking and sector specific events.
* Ensure customer loyalty by maintaining long term relationships.
* Cross functional working – closely working with the CSM team for cross selling, and Product Consultancy on Product Enablement and GTM Strategy.
* Manage the Team’s recruitment and Human Resources.
Required experience
* Experience successfully managing a team against measurable targets.
* UK Home Care Selling demonstrable experience.
* Demonstrate consistent and strong sales track record and familiarity with using sales methodologies such as MEDDIC, SPIN, BANT.
* Strong understanding of designing, executing, and optimising high‑volume, scalable marketing campaigns, leveraging rigorous A/B testing to improve conversion and campaign effectiveness.
* Experience in care is beneficial, but your passion for making a difference is essential. Whether you’ve worked in social care or have a personal connection to our mission, we value those who genuinely connect with the Nourish vision.
* Results driven, ambitious, and remarkably confident.
* Strong numeracy skills (understanding of sales velocity, weighted pipeline projections, forecasting).
* Excellent written/verbal communication skills.
* Willingness to learn, methodical, organised and sharp attention to detail.
* Full UK Driver’s license.
* Track record and demonstrable consistent and strong sales results in comparable industry(ies).
* Advanced experience with CRM and MS Office suite.
Nourish Benefits
* 25 days basic annual leave, plus Bank Holidays.
* In addition, we offer incremental leave benefit of 1 extra day for each completed year of service, up to a maximum of 5 additional days. This means long standing employees can enjoy up to 30 days of annual leave per year, plus bank holidays.
* Extra paid day off for your birthday.
* Paid days off for volunteering opportunities.
* Private Medical Insurance.
* Pension.
* Referral Bonus.
* Health and Wellbeing platform including access to 24/7 GP & 24/7 EAP.
* Counselling and support.
* Variable impact workouts.
* Wellbeing videos including prompts for healthy behaviours.
* Wellbeing, care and compassion leave policies.
* Cycle to Work Scheme.
* Career Development opportunities and regular reviews.
* Recognition and Rewards.
* Social Events throughout the year.
All positions at Nourish are subject to a satisfactory Enhanced Disclosure and Barring Service check, references and receipt of the appropriate Right to Work documents.
Nourish is proud to be an equal opportunities employer and we actively seek and embrace differences in thinking, experience, ethnicity, age, gender, faith, personalities and styles.
The different skills, experiences and backgrounds our employees bring to their roles creates a diverse and makes Nourish a special place to work.
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