Overview
Oracle Training Specialist role at Next. This role will design creative learning solutions, develop and upskill our teams within Next and any impacted partners and suppliers to use our Finance platforms efficiently and effectively.
Responsibilities
Digital Learning Design & Development
* Design, develop, and maintain digital learning solutions including e-learning modules, video content, and print resources.
* Collaborate with subject matter experts to create accurate and relevant course content.
* Conduct learning needs analyses across all Finance areas to identify core training requirements.
* Evaluate training effectiveness against learning objectives and propose improvements.
* Ensure digital learning materials are current and meet the needs of the business, suppliers, or TEP clients.
* Manage online learning communities and maintain the Learning Management System (LMS).
Digital Adoption Platform (DAP) Management
* Develop and design in-application guidance using Oracle Guided Learning (OGL), providing just-in-time learning through flows, help icons, and pop-ups.
* Rigorously test and deploy features in accordance with change management processes.
* Troubleshoot issues by collaborating with external stakeholders.
* Monitor usage weekly and suggest enhancements to improve user experience.
* Maintain features in alignment with system updates and user feedback.
Training Delivery
* Deliver face-to-face and virtual training sessions to Next and TEP colleagues and managers, facilitating full utilization of Finance Systems.
* Administer the Finance training program to Finance colleagues, covering Oracle ERP and EPM systems.
* Adjust instructional style to meet diverse audience needs and ensure individual learning objectives are achieved.
* Conduct learning needs analyses for all Finance system areas to pinpoint specific learning requirements.
* Maintain training materials to reflect the latest information and business, supplier, or TEP client needs.
* Identify situations where training is not the optimal solution and recommend alternative interventions.
* Provide high-quality customer service, offering support and guidance to teams.
* Evaluate training outcomes to confirm that learning objectives have been met.
Communication Management
* Assist in managing internal communications by developing and executing effective campaigns.
* Ensure consistency in tone of voice, branding, and messaging across all Next and TEP client communications.
* Collaborate effectively with the internal communications team.
Project Management
* Engage with various stakeholders within Next, suppliers, and TEP to ensure services meet business area requirements.
* Proactively challenge existing processes, advocating for user-centric improvements and providing constructive feedback.
* Lead projects through all stages of the project lifecycle.
* Manage multiple concurrent projects to ensure timely completion.
* Collaborate with other Finance Transformation team members to deliver a holistic service that incorporates a blended learning approach (e.g., 70:20:10 model).
Administrative Support
* Provide administrative assistance for training activities, including resource organization and venue booking.
* Independently manage travel and accommodation bookings in adherence to company policy.
About You
* Proficient knowledge of Oracle Fusion and proven experience in Oracle ERP implementations.
* Experience operating in a fast-paced environment.
* Demonstrates an innovative, creative, and self-motivated approach.
* Possesses strong business acumen.
* Excellent verbal and written communication skills.
* Adept at utilizing relevant platforms for key message dissemination.
* Acts with integrity and demonstrates respect for others.
* Passionate about fostering colleague learning and development.
* Strong collaborative and influencing skills with stakeholders.
* Ability to build relationships easily and adapt communication style.
* Proven experience providing feedback to senior business leaders.
* Exceptional project management capabilities.
* Ability to plan, organize, and prioritize workload effectively to meet deadlines.
* Capable of working under pressure and managing high volumes of work.
Essential
* Demonstrated experience in designing learning interventions using tools such as Articulate E-learning and Adobe Suite (Illustrator, Photoshop, After Effects, InDesign).
* Project management experience.
* Expertise in designing, delivering, and facilitating learning interventions.
* Experienced user of GSuite (Gmail, Slides, Docs, Meets, Chat).
* Willingness to travel frequently to Next Head Office, Distribution Centres, Stores, and TEP clients.
Desirable
* Prior experience with a digital adoption platform, such as Oracle Guided Learning.
* Familiarity with a Learning Management System.
About Us
You know Next, but we’re a FTSE-100 retail company employing over 35,000 people across the UK and Ireland. We’re the UK’s 2nd largest fashion retailer and for Kidswear we’re the market leader. We have over 500 stores, plus Next Online, and it’s now possible to buy online from over 70 countries around the world.
About The Team
* 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (when purchased through NEXT)
* Company performance-based bonus
* Sharesave scheme
* On-site Nursery available; OFSTED outstanding in all areas
* 10% off most partner brands & up to 15% off Branded Beauty
* Early VIP access to sale stock
* Access to staff discounts
* Restaurants with discounted meals
* Access a digital GP and other free health and wellbeing services
* Free on-site parking
* Financial wellbeing - Save, track and enhance your financial wellbeing
* Apprenticeship - Grow and develop on the job whilst gaining a qualification
* Direct to Work - Discount online and in-store, collect items the next day for free from your place of work
* Support Networks - Access to Network Groups to empower and celebrate each other
* Wellhub - Discounted gym memberships, with apps, PT sessions and more
Conditions apply to all benefits. These benefits are discretionary and subject to change.
We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, please contact us at headoffice_careers@next.co.uk (include 'Workplace Adjustments' in the subject) or call 0116 284 2486 and leave a voicemail.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Human Resources
Industries
* Retail
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