To work across projects and programmes to identify business problems and opportunities; elicit, analyse, document and validate requirements; define test strategy and test cases; and support the delivery of suitable IT and business solutions.
Responsibilities
* Work with internal stakeholders to identify and define business problems and opportunities, understand current ('As Is') processes and define business requirements to achieve the target ('To Be') state
* Plan and manage business analysis activities throughout the project lifecycle
* Apply best-practice analysis techniques to elicit, document, analyse and validate functional and non-functional requirements
* Manage requirements end-to-end, ensuring full traceability throughout delivery
* Select and apply appropriate requirements elicitation and validation techniques to suit different audiences
* Visualise and communicate requirements using user journeys, process models and wireframes
* Work closely with Architecture, internal IT teams and third-party suppliers to support the production of integration specification documentation
* Lead feasibility studies where required
* Contribute to supplier selection activities and tender evaluations
* Support the development of robust project business cases
* Collaborate with internal IT teams and external suppliers to design, test and implement solutions that meet business needs
* Own and manage detailed test planning, execution and defect management activities
* Support detailed cutover planning and execution
* Carry out stakeholder analysis and manage stakeholder relationships throughout delivery
Qualifications
* Proven experience undertaking a full end-to-end Business Analyst role on multiple and/or complex projects
* Strong understanding of business analysis best practice, including:
o Requirements elicitation, documentation, analysis and validation
o Requirements traceability
o Process mapping (including swim-lane diagrams) and BPMN
* Experience working within both Waterfall and Agile delivery environments
* Demonstrable ability to manage stakeholders throughout the full project lifecycle
* Good working knowledge of project delivery artefacts including risks, issues and change control
* Proficient user of Microsoft Word, Excel, Visio and PowerPoint
* Experience using requirements and test management tools such as JIRA and X-Ray
* Knowledge of the construction industry and systems such as COINS and Causeway (desirable)
Skills & Behaviours
* Strong analytical skills with the ability to break down complex problems and communicate outcomes clearly
* Confident engaging with stakeholders at all levels of the organisation
* Ability to tailor requirements elicitation techniques to different stakeholder groups
* High-quality documentation and governance skills, ensuring clarity and a robust audit trail
* Ability to visualise requirements using process flows, swim‑lane diagrams and wireframes
* Experience managing testing phases, including defect management
* Ability to rapidly develop an understanding of technical concepts to:
o Support integration design
o Challenge proposed solutions
o Ensure requirements coverage
* Collaborative approach, with the ability to work effectively across project teams, IT functions, and internal and external stakeholders, BCS (ISEB), IIBA or equivalent Business Analysis qualification
* Business change management qualification or experience (desirable)
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