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Mental health carers support worker

Wells
Somerset NHS Foundation Trust
Support worker
£28,000 - £35,000 a year
Posted: 19h ago
Offer description

The closing date is 1st Oct 2025

Anticipated Interview date(s) 10/10/25


Job summary


Are you passionate about supporting unpaid carers of people with mental health conditions? We're looking for a compassionate and proactive Mental Health Carers Support Worker to join our team.

In this role, you'll work alongside Senior Support Workers to deliver practical and emotional support to mental health carers. You'll provide information, signposting, and support and co-facilitate support groups and programmes that empower carers and promote independence.

You'll be part of a cross-county, cross-age-range service that values kindness, respect, and teamwork. This is a fantastic opportunity to make a real difference in the lives of carers while working collaboratively with community mental health teams, social services, and voluntary sector partners.

What we're looking for:

Experience in mental health or social care settings

Knowledge of carers' needs and local support services

Excellent communication and interpersonal skills

Ability to work independently and as part of a team

A full driving licence and willingness to travel across the locality

Join us in shaping a service that puts carers at the heart of mental health support.


Main duties, tasks & skills required


As a Mental Health Carers Support Worker, you will play a key role in supporting unpaid carers of individuals with mental health conditions. Your responsibilities will include:

Delivering support to mental health carers as directed by senior mental health carers support workers.

Promoting the recognition of mental health carers across internal services and external organisations.

Providing information, advice, and signposting to help carers access appropriate services and resources.

Co-facilitating carers support groups and programmes to promote wellbeing and resilience.

Maintaining accurate and timely records in line with Trust policies and contributing to service monitoring and evaluation.

Working collaboratively with community mental health teams, social services, voluntary sector partners, and other stakeholders.

Supporting carers with their emotional, physical, and practical needs, and helping them navigate the challenges of their caring role.

Attending team meetings, supervision, and contributing to service development through feedback and reporting of unmet needs.

Travelling across the locality to meet carers in various settings, including their homes and community venues.

This role requires empathy, excellent communication skills, and the ability to work both independently and as part of a supportive team.

Please be advised - this vacancy may close early if we reach a sufficient amount of applications.


About us


At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

* Flexible working options to help you balance work and life
* NHS pension scheme for long-term financial security
* Generous annual leave allowance to recharge and relax
* A strong focus on career development to help you grow and achieve your potential

Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.

We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.

Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.

The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.

Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.


Job description


For more details and further information about the role, please see the attached job description and person specification.


Person specification



Qualifications



Essential

* Level 2 NVQ in Health and Social Care or equivalent
* Good standard of English language (written and verbal).


Desirable

* Additional training or qualifications related to mental health, carer support, or community work.
* Knowledge of the Triangle of Care framework


Experience



Essential

* Experience working in a mental health or social care setting.
* Experience supporting carers of individuals with mental health conditions.


Desirable

* Experience co-facilitating support groups or delivering carer-focused programmes.
* Experience working in partnership with voluntary and statutory services.


Additional Criteria



Essential

* Full UK driving licence and access to a vehicle for work purposes.
* Willingness to travel across the locality and work flexibly to meet service needs.
* Commitment to safeguarding, equality, and Trust values (Kindness, Respect, Teamwork).
* Willingness to use technology to improve care and support delivery.


Desirable

* Understanding of the needs of mental health carers and the impact of caring roles.
* Knowledge of local services and support available to carers.
* Awareness of financial, legal, and social issues affecting carers (e.g. Carers Allowance, Power of Attorney).


Disclosure and Barring Service Check


This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.


For help with your application, contact:


Samantha Pike


Pay scheme


Agenda for Change


Band


Band 3


Salary


£ to £ Yearly


Contract


Permanent


Working pattern


Part-Time


Reference number


184-OL-BL-3264


Job locations


The Bridge

Glastonbury Road

Wells

Somerset

BA5 1TJ

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