Location: Swindon Office
Salary: A GBP 22,000 to A GBP 25,000 per annum (depending on experience)
Hours: Full-time (Monday to Friday)
Holiday: 28 days per year
About The Role
This is an office-based position where you’ll play an important part in supporting our team and ensuring the smooth running of day-to-day operations. Your key responsibilities will include:
* Acting as the first point of contact for customers, handling enquiries via phone, email, and in person with professionalism and care.
* Supporting project managers with administrative tasks such as scheduling appointments, preparing documentation, and updating progress trackers.
* Coordinating diaries and assisting with the planning of site visits and installations.
* Maintaining accurate files and databases to keep projects on track.
* Preparing reports, letters, and other correspondence as needed.
* Ensuring the office runs smoothly by assisting with general tasks such as filing, organising paperwork, and managing supplies.
* Liaising with customers, installation teams, and colleagues to ensure communication remains clear and consistent throughout the customer journey.
About You
* Experience: Some admin or customer service experience is helpful, but full training will be provided.
* Skills: Good computer literacy (e.g., Microsoft Office, CRM systems) and strong communication skills.
* Attributes: Organised, reliable, and eager to learn.
* Qualities: A friendly, helpful manner and a team player attitude.
Why Join TWC?
* Be part of a thriving, well-respected company with a reputation for quality and customer care.
* Competitive salary between 22,000 and 25,000, depending on experience.
* 28 days of holiday for a great work-life balance.
* Full training and support to help you succeed.
* Opportunity to progress within the company as your skills develop.
If you’re ready to build your career with TWC, we’d love to hear from you. Please submit your CV and a cover letter explaining why you’re the right fit for this role.
TWC Home Improvements is an equal opportunity employer, and we welcome applications from all suitably qualified candidates.
#J-18808-Ljbffr