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A cruelty free beauty brand is looking for a Beauty Business Manager for a luxury beauty department in the Trafford Centre.
As Beauty Business Manager, you’ll oversee daily operations, ensure a flawless customer experience, and lead your team to meet and exceed performance goals.
Key Responsibilities:
* Oversee daily store operations to deliver a seamless and exceptional customer experience
* Uphold brand retail standards and practices to ensure efficiency and consistency
* Analyse sales data and customer feedback to inform business strategy
* Build and maintain strong relationships with retailers and stakeholders
* Drive sales performance and achieve/exceed KPIs through strategic initiatives
* Set and monitor individual and team sales goals
* Manage inventory levels and ensure product availability
* Cultivate strong customer relationships and lead in-store events and promotions
* Promptly address customer queries and resolve any issues to ensure satisfaction
* Recruit, train and mentor team members, fostering a positive team culture
* Conduct regular performance reviews and support individual development
What we’re looking for:
* 2+ years in a retail management role, ideally in beauty or luxury
* Strong leadership and team development skills
* Excellent communication and interpersonal abilities
* Passion for the beauty industry and delivering premium customer experiences
* Proven success in achieving sales targets and KPIs
* Experience in inventory control and visual merchandising
* Flexibility to work weekends and varied hours
* Comfortable engaging with various levels of management and stakeholders
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