Outpatients Administration Clerk
Closing date: 30 April 2026
We have an exciting opportunity to join our Outpatient Administration team at Wimborne Community Hospital. This is a part‑time post of 19 hours per week, for a fixed term of up to 12 months covering long‑term sickness. You must be able to work flexibly to suit the needs of the department. This role is available on a secondment basis only for those with current NHS service; please obtain permission to be released on secondment before applying.
Applications from candidates that require current Skilled Worker sponsorship to work in the UK are unfortunately ineligible.
Main duties
* Work cooperatively as part of a team to deliver comprehensive and efficient medical records and outpatient services, including making and changing patient appointments and preparing and organising clinics.
* Act as the first point of contact, on the telephone or face to face, for patients, visitors and other healthcare professionals.
* Maintain good clerical, communication and organisational skills.
Person Specification
Knowledge, Skills and Training
* NVQ Level 2 or equivalent level of knowledge of office procedures.
* RSA Level 2 or equivalent level of IT skill.
Job Specific Experience
* Previous experience within a comparable role.
* Previous experience of working within a customer‑focused environment.
* Previous experience of using IT software systems such as System One or E‑Camis.
IT
* Basic IT skills, normally obtained through practice or practical training, or demonstrable experience of using word‑processing, spreadsheet, database applications.
* Demonstrable ability to prioritise effectively.
* Ability to use own initiative within the sphere of responsibility.
* Evidence of good communication skills, both verbal and written.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a Disclosure and Barring Service check for any relevant criminal convictions.
Employer name
Dorset HealthCare University NHS Foundation Trust
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