Up to £40,000 + 20% Bonus + Medical Insurance + Benefits
Are you a people-focused leader who knows how to bring the best out of a team?
We're looking for a hands-on and commercially minded Team Manager / Operations Manager to join a fast-growing, dual-brand business with offices in Burnham and Slough. This is a pivotal role leading two busy service-led teams, ensuring performance, service levels and growth are delivered to a high standard.
Business A is a trusted independent mortgage broker based in Burnham, offering face‑to‑face and online advice across the UK, with access to over 900 lenders and expertise in residential, commercial, later‑life and protection products. Business B is a long‑established independent estate agency, serving Slough, Cippenham, Burnham and Taplow for nearly 20 years, providing sales, lettings, property management and mortgage support.
This role isn't about sector background, it's about transferable leadership skills. If you know how to manage KPIs, drive performance, and nurture talent, you'll have the support, structure and opportunity to succeed here.
What's on offer
* Salary up to £40,000 DOE + performance-based bonus (up to 20%)
* Private medical insurance & pension
* Ongoing mentoring and structured career development
* A genuine say in how things are run. Your ideas will shape the future
* Supportive leadership team with long-term growth opportunities
The role
* Leading and supporting operations across two teams
* Driving team performance around KPIs, SLAs, compliance, and customer service
* Coaching and developing staff through training, accountability, and hands-on support
* Working with senior leadership to align people, processes and performance with business goals
* Identifying and delivering improvements to systems, processes, and the customer journey
About you
* Proven experience in team management, supervision, or operational leadership (any service-led environment considered)
* Strong track record of achieving and supporting performance targets
* Positive, can-do attitude with the ability to inspire, coach and motivate others
* Comfortable with performance metrics, compliance and structured processes
* Tech-savvy and open to learning new systems (training provided where needed)
Additional Information
* Office-based role, 5 days per week
* Split between Burnham and Slough offices (10 minutes apart). Mileage allowance provided for inter-office travel
* Flexibility to work across both sites, helping bring the two teams together into one high-performing unit
* Multi-site leadership experience is a bonus but not essential
This is a fantastic opportunity to step into a role where your leadership style and energy will make a real impact. If you're ready to take ownership, roll up your sleeves and help drive people and performance to the next level, we'd love to hear from you. Apply today!