Solution Architect - ServiceNow
Remote working
Salary £90k - £110k
I am recruiting on behalf of a leading ServiceNow partner who are looking to recruit for a ServiceNow Solution Architect to join their team.
This role will require you to use your technical knowledge alongside your experience of stakeholder management to drive success across a multitude of modules, including TPSM, FSM, ITSM, CSM, HRSD project lifecycle.
You will be tasked with:
* Translating complex business requirements and leading the architecture and design of ServiceNow solutions, in line with customer needs and requirements.
* Supporting pre-sales activities including solution shaping, proposal development, and customer presentations.
* Defining and govern integrations across ServiceNow modules and external systems (e.g., SAP, CRM, supplier/customer platforms).
* Guiding cross-functional teams across design, development, and deployment, ensuring architectural coherence.
* Advising on security and identity integration (e.g., SSO, SAML, OAuth) within the portal and across connected systems.
To be successful in the role, you will need:
* Proven experience in a ServiceNow Architect role with experience in delivering TPSM, FSM, ITSM, CSM, HRSD implementations.
* Certified ServiceNow Certified Master Architect (CMA) or Technical Architect (CTA) desirable, however equivalent experience or skills are also valued.
* Experience with SAP integration, Salesforce, or third-party field service and logistics platforms.
* Familiarity with domain separation and multi-tenant ServiceNow environments.