Accounts Administrator
Countrywide is seeking a driven and professional customer service specialist to join our established, passionate team supporting the accounting functions within Countrywide’s estate agency network.
Salary: From £24,250 per annum.
Schedule: Monday to Friday, 9:00am-5:30pm.
Location: Countrywide Lettings Support Centre, Annesley, Nottinghamshire.
As part of the Connells Group, the Accounts Administrator will support our Landlords, Tenants, branch network, and Contractors. You will ensure that accounts processes are accurate, timely, and that customer inquiries are responded to effectively.
Key skills include excellent communication, attention to detail, and the ability to work under tight deadlines.
Key Responsibilities:
* Handle customer queries professionally, ensuring positive resolutions.
* Support customers with efficient and engaging service, demonstrating good telephone manner, numeracy, and communication skills.
* Maintain accuracy and security in handling client money.
* Build strong relationships with customers and colleagues.
* Participate actively in team meetings and training sessions.
* Proactively develop knowledge of relevant legislation and compliance standards.
Benefits:
* Pension scheme
* 23 days annual leave, increasing with service
* Training and career progression opportunities
* Industry-recognized qualifications
* Discount schemes covering retail, entertainment, travel, and health
* Free on-site parking
Connells Group UK is an equal opportunities employer, encouraging applications regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
We believe in diversity and inclusivity. If you’re excited about this role but don’t meet every qualification, we still encourage you to apply. You might be the perfect fit for this or other roles.
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