Ophthalmic Electromechanical Field Service Engineer
Field-Based position covering customers across the Northwest and West Midlands. Ideally based within 10 miles of Stoke or Crewe. Occasional national and European travel may be required.
We are recruiting for a Field Service Engineer with a background in electromechanical systems, ideally within ophthalmic or medical devices, to join a specialist technical services team. This is a field-based role with a focus on installation, servicing, upgrades and repairs of high-end ophthalmic equipment, with potential to cross-train into other sectors such as robotics, healthcare and digital technologies.
Responsibilities
* Install, service, repair, decommission and upgrade ophthalmic equipment at customer sites
* Provide professional, responsive and proactive technical support
* Liaise with team leaders, managers and clients to ensure customer satisfaction
* Maintain accurate reports, system updates and stock control
* Ensure compliance with Health & Safety and WEEE procedures
* Attend training to support development across other product sectors
* Travel within the UK and occasionally abroad
Qualifications & Skills
* Experience with ophthalmic or other medical devices strongly preferred
* Previous field service experience is essential
* Strong electromechanical or electrical/electronic engineering background
* Excellent customer service, communication and problem-solving skills
* Organised, punctual and professional with a valid driving licence
* Willing to travel and accommodate occasional early starts or late finishes
* Preferred qualifications: City & Guilds / ONC / HNC in Engineering
* Must hold or be able to obtain a valid passport
To apply, submit your CV outlining your experience as an Ophthalmic Electromechanical Field Service Engineer. Including a covering letter may enhance your application.
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