JOB SUMMARY The Migrant Health Team provides assessment and health interventions for individuals on the asylum or resettlement journey, including those in accommodation provided by the Home Office who are new into the UK. The service works with a variety of statutory and voluntary partners to achieve these objectives and aims to bring a wider influence to NHS, housing and social care system to proactively identify and better respond to the needs of asylum seekers. The HCA post provides a support for those on the caseload and an initial assessment of needs of those new onto the caseload/new into the UK. The team works closely with staff across all disciplines between hospital, primary care and community services to ensure a safe, timely and effective transfer of patient care as required.
Communication and team working is an essential aspect of this role. The successful candidate must be able to work both autonomously and well within a small team. Key Roles and Responsibilities The post holder will: Be expected to carry out a holistic assessment in order to address both physical and well-being needs, subsequently assisting in the setting up of support packages based on their assessment. This will include support with the patients housing, physical health needs, mental health needs and any other social care needs that the patient would benefit from been supported with.
Proactively identify and address own learning needs, ensuring knowledge is up to date in relevant housing and welfare legislation and local service provision. Record work undertaken with patients accurately and timely, using Bevan Healthcare clinical systems, enabling the collection of monitoring and evaluation data. Contribute to ongoing quality service evaluation, providing in depth case studies, gathering patient feedback and on occasion participate in research activity. Comply with all Bevan policies and training requirements.
Coordinate and organise outreach activity alongside the team leader. Ensure databases remain up-to-date. Provide clinical services including phlebotomy, TB and blood borne virus screening, new patient health assessments, obtaining clinical observations and screening for mental health problems. Partnership and team working Develop and maintain links, working in partnership with external services such as local authority housing departments, supported accommodation providers, street outreach teams, local specialist homeless GP services, substance misuse, and other relevant services to ensure patients care plans are coordinated effectively.
Patient involvement and empowerment The post holder will: Work with nursing colleagues to involve patients in developing their care plan, working transparently by managing expectations, explaining potential options in a way that patients can understand. Support patients through the health and social care and asylum systems as appropriate. Assist patients to understand and obtain their welfare, housing, legal and related rights, addressing any barriers to understanding and involvement such as language, culture, mental or physical health. Advocate on behalf of individual patients effectively, clearly communicating the relevant circumstances of patients lives to hospital staff, multi-disciplinary teams and other external agencies.