Job Description
Billings Team Leader (Transactional Services)\n £38,000-£40,000\n Cardiff (hybrid)\n Permanent\n\nWe are seeking a dedicated and experienced Team Leader to join our client's billing services team. The successful candidate will be responsible for ensuring stakeholders receive an accurate and professional billing service, while engaging, building trust, and networking at all levels. As the first line of escalation for clients and colleagues, you will drive accuracy standards across the team and manage a group of billing coordinators and assistants.
Your role will also involve providing technical expertise and on-the-job training for team members, managing stakeholder relationships, and identifying efficiencies for future ways of working.\n\nKey Responsibilities:\n\nAdapt to changes and improve processes.\nManage your team in-person and remotely.\nMonitor billing estimates and support targets.\nEnsure smooth billing by gathering necessary information.\nDistribute workloads fairly and support clients.\nAddress stakeholder issues promptly.\nFollow and improve procedures.\nConduct regular team meetings and identify training needs.\nCollaborate with other leaders for consistency.\nFoster a trusting and communicative environment.\nTrain new team members.Skills and Experience:\n\nEstablished transactional background in Accounts Payable/Purchase Ledger or Receivables/Sales Ledger\nStrong analytical and problem-solving skills.\nProven team management experience.\nExperience with complex billing processes.\nPositive attitude and excellent communication skills.\nAbility to work independently and in a team.\nAttention to detail.\nEffective stakeholder management.\nAbility to identify and solve issues. \n\nShould you require any support or assistance, please contact your local Gi Group office.\n\nGi Group Holdings Recruitment Limited are proud founding members of Menopause in business, pledge members for Neurodiversity in business, Disability committed members, Silver status pledge members for the Armed Forces Covenant, and Bronze trail blazers for Racial Equality matters. \n\nGi Group of companies includes Gi Group Holdings Recruitment Ltd, Gi Recruitment Ltd, Draefern Ltd, Excel Resourcing (Recruitment Consultants) Ltd, Gi Recruitment Ltd, INTOO (UK) Ltd, Marks Sattin (UK) Ltd, TACK TMI UK Ltd, TACK International Ltd, Grafton Professional Staffing Ltd, Encore Personnel Services Ltd, Gi Group Staffing Solutions Ltd and Gi Group Ireland Ltd.
Gi Group Staffing Solutions Ltd are acting as an Employment Agency in relation to this role.\n\nWe are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website