I am recruiting for a company that is renowned for delivering high-quality, bespoke solutions to clients across diverse sectors, from automotive to advanced industrial applications. Operating from a modern, well-equipped facility, they combine cutting-edge technology with a commitment to continuous improvement and lean practices. They are now seeking an Operations Manager who will ensure operational excellence across all areas, from health and safety compliance to customer service, financial management, and team development. You will be the driving force behind achieving targets, improving processes, and delivering exceptional service to customers Key Responsibilities Lead and manage all branch operations, ensuring processes, systems, and controls are optimised. Develop and execute forecasts, budgets, and business plans to drive profitable growth. Deliver exceptional customer service in line with company standards. Oversee branch personnel, fostering a high-performing and motivated team. Ensure full compliance with Health & Safety and Quality Assurance policies. Maximise IT and operational systems to improve efficiency and service delivery. Identify areas for improvement, propose corrective actions, and implement growth opportunities. Prepare and present monthly reports on branch performance to senior management. Skills & Experience Required Proven ability to lead, motivate, and develop teams. Strong commercial acumen with experience managing branch-level P&L and budgets. Results-driven with a focus on achieving and exceeding targets. Exceptional customer service skills and a passion for delivering excellence. Positive, proactive, and can-do approach to problem-solving and business growth. Excellent reporting, analytical, and operational management skills. This is an exciting opportunity to make a tangible impact in a growing business. You will play a key role in shaping branch strategy and operations, while working in a supportive environment where initiative and results are rewarded. If you are a motivated and results-focused leader looking for your next challenge, we want to hear from you. Apply now! ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.