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Location: Newtownards Jobs and Benefits Office, 8 East Street, Newtownards BT23 7EL
Benefits working with NICS:
* On the job training provided
* Long term opportunity
* Gain valuable skills and progress your career
* Diverse and inclusive employer with active social mobility policies
Job Duties:
* Providing support to customers claiming Universal Credit, Employment and Support Allowance and Jobseekers Allowance.
* Offering quality advice to customers about job search actions, supporting them to job search effectively in a largely digital world, and matching to suitable vacancies.
* Meeting your legal duty to comply with the Equality Act 2010 and making sure your customers get the additional support and advice to help them access our services.
* Building positive relationships with customers that encourages, motivates, and builds trust.
* Developing an in-depth knowledge of local employment opportunities and the support our service partners offer.
* Making timely decisions, based on customer needs, and referring them to appropriate help and support.
* Be accountable for performance and management of your caseload.
Please note full attending is required during mandatory training and consolidation.
* Must have 5 GCSEs including Maths & English (must be able to show certificates)
* 2 A-Levels as a passing grade in separate subjects
*The successful applicant will be required to complete an Access NI during registration*
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