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Are You
Someone who is passionate about customer service and looking for a field service role with a difference?
About the Role
Interested in joining our growing team of drinks dispense industry specialists, who install and maintain drinks dispense equipment at over 90,000 licensed premises across the UK, including at concerts, festivals, racecourses, stadiums, and arenas. We deliver customer service excellence. At Innserve, we are One Big Team, and we keep Britain pouring.
Working at Innserve, You'll Enjoy
* Competitive salary (£26,246.50 pa) + quarterly performance incentives. A generous London weighting applies within the M25.
* Company Vehicle
* Generous holiday allowance: 21 days holiday + bank holidays + an additional 'Celebration Day'. You can buy or sell holiday days.
* Core benefits: Life assurance, access to the Help at Hand app with GP appointments, counselling, and retail discounts.
* Flexible benefits: Tailor your benefits with our 'All Inn' scheme, including Dental Insurance, Private Medical Insurance, Gym Memberships, Critical Illness Cover, Pension Contributions, Travel Insurance, and coverage for partners and children.
* Development opportunities: In-house training, external qualifications, and apprenticeships.
* Opportunity to earn more through overtime and the CAT scheme at enhanced rates.
Your Typical Day as a Smart Dispense Technician
No two days are the same! You'll visit bars and restaurants to perform technical and quality checks on our Smart Dispense systems, which are tailored to customer needs. Your role involves sanitising, servicing, and maintaining dispense equipment, building relationships with key customers, and working closely with our planning team. Full training and support will be provided. This is an entry-level position with opportunities for progression.
Requirements
* Customer Service experience
* A Full UK Driving Licence
* Hospitality/Bar/Drinks Dispense experience is useful but NOT essential—training provided.
* Ability to work independently and remotely with a positive attitude and determination to succeed.
Job Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Engineering and IT
* Industries: Vehicle Repair and Maintenance
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