Job Description
Commercial Manager – Facilities Management
Location: Norfolk & Surrounding areas
Our long-standing Facilities Management client is seeking an experienced Commercial Manager to join their growing team. This is an excellent opportunity for a commercially focused professional with strong FM experience to play a key role in managing high-value operational contracts and driving commercial performance.
The Role
The successful candidate will take ownership of the commercial aspects of operational contracts, working closely with internal stakeholders, clients, and supply chain partners to ensure effective contract management, risk mitigation, and financial performance.
Key Responsibilities
* Manage risk registers and support the resolution of commercial disputes with suppliers and customers.
* Ensure contractual compliance and proactively identify and mitigate commercial risks.
* Monitor supplier performance against agreed commercial terms and contractual obligations.
* Lead commercial strategy relating to contractual disputes and negotiations.
* Identify and support profit improvement opportunities across contracts.
* Negotiate contracts and commercial agreements within delegated authority levels.
* Manage project delivery, ensuring appropriate contractual arrangements are in place with all stakeholders.
* Control project finances through monitoring, reporting, and advising clients on financial risks and budget management.
* Lead tender processes and appoint suppliers, ensuring best value and favourable contractual terms.
* Manage supplier accounts and maintain accurate commercial records within business systems.
* Ensure all commercial and financial activities comply with company policies and procedures.
* Manage supply chain expenditure and maintain agreed pricing and margin targets.
Essential Requirements
* Proven experience managing Facilities Management contracts.
* Strong background within Facilities Management and/or Construction.
* Experience dealing with construction defects and associated contractual matters.
* Excellent commercial and contractual knowledge with a strong technical understanding.
* Experience working with NEC contracts
* Demonstrable success negotiating high-value, high-risk commercial issues.
* Strong strategic thinking, commercial awareness, and stakeholder management skills.
* Results-driven with a focus on profitability, performance, and continuous improvement.
If you have a strong FM background and are looking for a commercially focused leadership role within Facilities Management, we'd love to hear from you.