Are you a tech-savvy problem solver with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced environment where your work has a direct impact on successful system implementations? If so, we’d love to hear from you!
About the Role
As a Configuration Specialist at Unity5, you’ll be at the heart of our implementation process, ensuring new customers are set up seamlessly with our cutting-edge software solutions. Working closely with an Implementation Consultant, you'll translate business requirements into fully configured systems, supporting testing, troubleshooting, and feature releases.
What We’re Looking For
* A customer-focused mindset with a commitment to delivering top-tier service
* A natural problem solver who takes ownership of issues and sees them through to resolution
* A self-starter who can juggle multiple tasks independently
* Strong technical aptitude with an interest in IT
* Knowledge of SQL and databases
Bonus Points if You Have:
* Project management experience or experience working in a project team
* Hands-on experience with SSO integrations, data migration, and APIs
* Industry knowledge of parking compliance
What You’ll Be Doing
* Becoming a product expert in Unity5 systems and configuring customer requirements efficiently
* Setting up customer test and live environments using both manual and scripted configurations
* Testing and approving system deliveries before release
* Troubleshooting technical issues and supporting customers through their go-live process
* Assisting with training, documentation, and post-implementation customer support
Why Join Us?
* Play a key role in delivering impactful software solutions to our growing customer base
* Be part of a collaborative and supportive team that values innovation and efficiency
* Enjoy professional development opportunities and a dynamic work environment
If you’re ready to take on a new challenge and make a real difference, apply now and become part of the Unity5 team!
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