About The Role PLEASE NOTE - We are NOT offering sponsorship and are unable to take overseas applications at this time. Are you an experienced and compassionate Receptionist looking to make a real difference in people’s lives? Cornerstone Healthcare is proud to be an award-winning provider of specialist care, and we’re looking for a dedicated Receptionist to join our supportive team at South Africa Lodge. South Africa Lodge is a 99-bed home providing exceptional care across six specialised units. We support residents living with complex needs, including neuro-degenerative conditions, dementia, and mental health challenges. Our focus is always on the person, not the diagnosis - creating a safe, comfortable, and dignified environment where residents can truly thrive. We are proud to be rated GOOD with CQC. We welcome individuals who share our values of respect, openness, care, and kindness. What You’ll Bring At least 1 years’ experience working in an administration/receptionist role within the UK. Ability to multi-task, plan and prioritise workload. To be professional and welcoming to visitors to the service. Effective communication skills (both verbal and written). IT literate to include the use of Microsoft Office. Able to engage with residents that may spend time in the reception area. Full UK drivers licence and access to own car (essential) Your Working Pattern Working for us gives you more time for you with a 7 out of 14 day working pattern Week A – 3 days - 8am until 6pm Week B – 4 days - 8am until 6pm Total average of 35 hours worked per week What You’ll Be Doing Answer all telephone calls that come through to Reception Meet and greet all visitors maintaining a helpful and professional approach and maintaining a welcoming area Handle deliveries and inform the relevant person As requested, you may be required to create and amend staff rotas as well as booking and cancelling agency staff Completing orders such as; uniform, stationary, amazon and anything else requested by the General Manager and other departments Taking samples to the local surgery and pharmacy if and when required as well as collecting medication Manage the signing in book daily, making sure this is in place for each day and all visitors sign in and out Updating the internal HR/ clocking in system Raising purchase orders and filing accordingly Managing the staff lunch ordering book and spreadsheet Communicating with the team via People Planner messages, email, letters and through memos when required Benefits package worth up to £5,000 (T&C's apply) Subsidised lunch available daily Free uniform laundered for you on site ready for your next shift Monthly overtime raffle – receive a ticket for each overtime shift completed and the winner will receive an additional £200 in their pay packet Enhanced pay rates for overtime and bank holidays Pension scheme Enhanced DBS fully covered by us and automatically added to the update service Paid for e-learning training Reward and recognition through vouchers and cash incentives for Christmas and long service Refer a friend scheme – up to £1,000 Paid for company events Cycle to work scheme Healthcare cash plan worth up to £700 * including dentistry, optical plus access to a 24/7 employee assistance programme offering psychological support to staff to avoid stress and burn out, meaning everyone is able to focus on caring for our residents Access to Blue Light card - over 13,000 discounts Waterlooville/Havant/Portsmouth/Petersfield/Fareham/Gosport/Emsworth/Bedhampton/Purbrook/Warblington/Complain About The Company Cornerstone Healthcare Group are a multi award-winning, sector leader with an innovative approach to complex care Cornerstone specialise in supporting adults of all ages with complex neurological, physical, and mental health needs. Residents are typically living with neurological degenerative conditions, such as dementia with an underlying mental health condition, and as such are vulnerable and at times prone to challenging behaviours associated with complex conditions. Many have been unable to stay in other settings because their needs have been deemed too high or too challenging. Operating well-established homes in Waterlooville and Curdridge in Hampshire and Mytchett in Surrey, as well as a new state-of-the-art ‘eco’ home in Bristol, the Group has built a reputation for delivering consistently high standards of care, focusing on the individual journey of each resident. At Cornerstone, the expert clinical care skills and approach of the team mean that people with the most complex needs can find a place to call home.