Job Description
Account Manager – Telecoms
Portsmouth
£28,000 – £35,000 DOE Uncapped Commission (OTE £50,000+)
Full-time | Permanent
About the Company
Join a friendly, family-run telecoms business with a fantastic reputation for looking after both its clients and team. This is a rare opportunity to step into the company’s first dedicated Account Manager position, giving you the chance to shape the role, build a customer base, and grow alongside the business.
The Role
We are seeking a driven and consultative Account Manager with proven telecoms experience to take ownership of a brand-new portfolio of business customers. As the key point of contact, you’ll build long-term relationships, provide tailored solutions, and identify opportunities to upsell the latest telecoms products and services.
Key Responsibilities
* Manage and nurture a portfolio of new business customers, acting as their trusted telecoms advisor.
* Build and maintain strong relationships to ensure customer satisfaction and retention.
* Identify and maximise upsell and cross-sell opportunities for telecoms solutions, including:
* VoIP phone systems
* High-speed business broadband
* Mobile contracts and SIM-only plans
* Unified communications tools
* Cloud-based solutions
* Provide consultative advice, tailoring packages to each client’s needs.
* Collaborate with internal teams to ensure seamless service delivery.
* Maintain accurate records of client interactions and sales opportunities in the CRM.
What’s in it for You?
* Competitive base salary: £28,000 - £35,000 DOE
* Uncapped commission - realistic OTE £50,000+
* 30% commission rate on upsells
* Join a supportive, family-run business where you are valued as more than just a number
* A real opportunity to shape the Account Manager role and grow your career
About You
* Proven experience as an Account Manager in the Telecoms sector or a related B2B sales environment
* Consultative, relationship-led sales style
* Proactive, commercially minded, and target-driven
* Strong communication and presentation skills
* Confident discussing and promoting a range of telecoms solutions
Apply today and join us on the journey.
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