Job Title: Warehouse Shift Manager
Location: Heywood
Full-time: Secondment
Salary: £38,400.00 Mid: £48,000.00
Are you a dynamic leader with a keen eye for detail and a passion for optimising warehouse operations? Do you excel in managing teams and ensuring smooth and efficient workflows? Join our team as a Warehouse Shift Manager and take charge of our warehouse operations during your shift. If you're ready to make a significant impact by driving efficiency and productivity, apply today and help us achieve excellence in our warehouse operations!
About Us:
Martin Brower is a global leader in supply chain solutions, providing end-to-end logistical support to some of the world's most iconic restaurant brands such as McDonald’s and Papa John’s. We are dedicated to delivering exceptional service and innovative solutions.
Position Summary:
The Warehouse Shift Manager will oversee our shift operations, plan and manage a team of operatives to achieve daily workload to pre-determined productivity and service level targets. You will plan and manage a team of operatives, to achieve daily workload, to pre-determined productivity and service level targets, with total compliance to all legislation appertaining to Health & Safety, Employment Law, EU and company hygiene standards.
Major duties & responsibilities:
* Manage the Warehouse Shift Teams: Manage and motivate the team to achieve daily output objectives and deliver shift KPIs
* Manage own and plan adjacent shift so that units per man hour (UPMH) meet or exceed the agreed McDonald’s budgeted levels
* Establish clear and documented handover from previous shift. Clearly understand issues and achievements from previous shift, with productivity/accuracy/issues documented
* Walk the warehouse with Assistant Operations Shift Manager going off shift, ensuring that hygiene and tidiness are to AIB standards
* Ensure that all staff are trained and competent to carry out tasks assigned to them ensuring a multi-skilled workforce and use the training matrix as the tool to ensure all training is completed in the time allowed. All documentation is must be signed/dated and filled accordingly.
* Ensure all probation reviews/assessments/appraisals are carried out with team as required
* Proactively seek solutions to operational problems, suggesting and implementing change where necessary
* Deputise for Assistant Operations Managers when required.
Employee Resource
* Ensure that there is sufficient employee resource both in quality and quantity terms to meet shift KPIs
* Plan, manage and control labour usage to achieve budget productivity levels and financial spend
* Identification and implementation of pertinent, immediate improvement plans to increase utilisation, improve productivity measures and methods
* Plan and monitor individual break times, in conjunction with planned departure and arrivals of product
* Shift preparation planning for adjacent shift, tomorrow's shift, and next week's shift, with due cognisance to forecast/actual volumes, holidays and any long-term sick
* Any reasonable request as directed by Operations and/or General Manager
Communication
* To ensure daily briefings to team on daily requirements and to regularly update the team on logistics performance issues
* Meet and greet shift. Record attendance, brief as per MBUK briefing template
* Hold daily briefings – providing a format for an open 2-way form of communication between staff and shift management
* Complete Daily Shift Management Reports for review with Assistant Operations Managers
* Implement robust feedback process to relevant internal customers, i.e. customer services, field managers etc.
* To work in a multi-temperature food storage environment.
Employment Practices
* Awareness of and compliance with all company policies and legislation
* Management of staff to be compliant with the MBUK values
* Absence management procedures i.e. carry out RTW interviews prior to the individual resuming work, escalating as required
* Arrange and complete all disciplinary/grievance issues
* Ensure compliance with the Working Time Directive
Health and Safety Procedures
* Working closely with the Health & Safety Team, ensuring compliance with Health & Safety legislation:
* Ensure full Health and Safety KPI’s are met.
* Constantly enforce MBUK clean as you go/QIP/AIB policies
Customer Service
* Ensure Customer Service requirements are met in full
* Total ownership of accuracy and timely completion of all operational data, while supply relevant evidence of data source, i.e. can be audited
* Full KPI’s are met in particular the agreed credit target with McDonald’s
Qualifications
Requirements:
* Previous management experience in a similar FMCG operation
* Previous experience of MS computer packages to intermediate level
* Good performance management skills
* Previous experience with conducting interviews
* Experience of managing within a union environment - Desirable
* Formal management skills, experience of employment law, and HR processes – Desirable
At Martin Brower UK and Ireland, our commitment to our employees is unwavering. We believe in fostering a people-first culture where every individual is valued, supported, and empowered to succeed. We prioritise creating a supportive and inclusive environment where everyone's voice is heard, respected, and valued. From our leadership team to our frontline workers, we're dedicated to ensuring that each person feels appreciated and empowered to bring their best selves to work every day.
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