CRM Manager
£40K to £44K + 10% bonus
Zachary Daniels are proud to be representing one of the most exciting fashion brands in the market. Internationally recognised, this brand is known for its innovation, trend led design, first class marketing and exceptional community building.
This is a business with an incredible culture, full support for its people, an on-site gym, excellent health benefits and a genuinely inspiring environment. A brand that will elevate any CV and a place where careers accelerate.
We are now looking for a CRM Manager to take ownership of CRM channels and drive performance across email, SMS and app loyalty.
Key responsibilities:
Own and deliver CRM campaigns across email, SMS and app loyalty
Plan and schedule campaigns in line with product launches and marketing strategy
Build and optimise workflows and automations to drive engagement and conversion
Deliver A B testing across subject lines, content, timing and segmentation
Manage deliverability, data hygiene and GDPR compliance
Collaborate with digital and merchandising teams to shape CRM strategy
Manage relationships with CRM platforms and third party providers
Stay ahead of trends and emerging technologies within CRM and email marketing
Use reporting and insight tools to build customer profiling
Present performance analysis and insights to senior stakeholdersWhat we are looking for?
Highly organised with strong attention to detail
Data driven with a creative mindset
Confident working in a fast paced environment with tight deadlines
Strong communicator with the ability to influence stakeholders
Clear understanding of brand, customer and tone of voice
Able to commute to the Manchester studio full timeExperience required:
Minimum two years CRM experience
Proven background in DTC email and SMS marketing within fashion
Experience with Ometria or Klaviyo preferred
HTML knowledge advantageousBenefits:
Competitive salary with 10% bonus
Generous brand discount
Full health support and benefits
On site gym
Outstanding culture and working environment
A market leading brand to elevate your careerIf you are looking for your next standout move and a genuine step up in your career, this is the role for you.
Please Apply Today!!
BH35882