The Opportunity We’re on the lookout for a passionate Project Sales Manager to join the Sales team at our harbourside development located in Shell Cove. This is a fantastic opportunity for a Sales professional with outstanding customer service skills. The Project Sales Manager plays a pivotal role in promoting the value proposition to our prospective and repeat clients, and in utilising well developed sales techniques, provides a necessary level of customer service throughout the sales process, from exchange to settlement. The Project Sales Manager is expected to act in a professional and ethical manner, promoting a customer first culture and building strong relationships with customers, third party channels and industry stakeholders. What You’ll Do Service and manage all customer enquiries throughout the sales process e.g. settlement timing, moving of settlement date, etc. Action opportunities generated from all channels within agreed timeframes Foster stakeholder relationships that assist and support the achievement of projected monthly and annual sales targets Identify and cultivate alternative sales channels Develop and strengthen business relationships with third party channels that are facilitating our objectives of selling property in the project Complete market research as directed to ensure market segmentation for all projects are correctly profiled Manage the sales office (including arriving 30 minutes earlier to ensure optimal customer experience i.e. temperature, cleanliness, currency of information, display, etc.) Monitor the overall presentation of the estate i.e. estate signage, POS, sales tools, etc. Promote a customer first culture and ensure customer expectations are met What You’ll Bring Professional presentation and outstanding customer service skills Excellent verbal and written communication skills Real Estate Licence/Licensee highly desirable Understanding of Legal and Conveyancing Processes Real Estate Contract writing capabilities Extensive experience in the Property Development Industry (Real Estate sales, New Home sales, Land sales)