About the Role
Your day starts with a clear digital schedule. Each job is pre-booked and the member expects you. You will carry out routine servicing, diagnostics using advanced mobile equipment, in-depth repairs that would normally be done in a workshop, provide member advice and recommendations based on your inspection, and conduct vehicle safety checks aligned to RAC standards. SMR is structured, so you are not reacting to breakdowns—you deliver planned work that you can prepare for. From day one you have a fully equipped RAC van, fuel card, uniform, full tool set and advanced diagnostics. Use your technical skill and problem‑solving ability to get people moving again safely, quickly and confidently.
Responsibilities
* Routine servicing
* Diagnostics using advanced mobile equipment
* In-depth repairs that would normally be done in a workshop
* Member advice and recommendations based on inspection
* Vehicle safety checks aligned to RAC standards
* Plan and execute scheduled work, avoiding reactive responses
Qualifications
* Level 2 qualification in Light Vehicle Maintenance (or equivalent)
* Minimum 2 years' experience as a vehicle technician working on light vehicles
* A full UK driving licence with fewer than 6 points
What Makes This Role Unique
Planned appointments instead of emergency responses, consistent workflow, time to complete the job properly with support and parts ordering built in, and clear schedules using RAC's mobile service platform.
Benefits & Salary
* Competitive base salary of £45,378 (incl. London weighting allowance where applicable) with on-target earnings of up to £57,000.
* Guaranteed overtime option to increase base salary to £44,385, plus additional overtime and bonus opportunities.
* 40 hours per week with core hours from 8:30 am to 5:00 pm, and 1 in 4 Saturdays.
* Planned, structured repair and servicing directly to members—from driveways to workplace car parks.
* Market-competitive base salary of £45,370 with the opportunity to increase earnings up to £57,000 through bonuses and premium-rate overtime; 40‑hour week with Monday‑Saturday availability (8 am‑8 pm).
* Optional overtime: after the first month you can work extra rest days at £30 per hour—one extra day a month could earn you £3,000 more per year, two days could add £5,000.
* Tools to drive your future: free RAC Ultimate Complete Breakdown Service and access to a car salary sacrifice scheme (including electric vehicle options) after 12 months.
* Time off: 23 days of holiday (rising to 25 with service) plus bank holidays; paid family leave, flexible schedules and practical resources to support work‑life balance.
* Financial security: pension scheme with up to 6.5% matched contributions and life assurance cover up to four times salary (ten times optional with flex benefits).
* Well‑being: 24/7 confidential support service available to you and household members aged 16+.
* Extras: access to Orange Savings, discount portal with deals across top retailers, holidays, tools, tech; after probation, automatic join to Colleague Share Scheme giving you a stake in our success.
Equal Opportunities
We are an equal opportunities employer and welcome people from all backgrounds and walks of life.
Location
Braintree, Essex – Full Time – Up to £57k OTE.
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