MAKE READY OPERATIVE - NORWICH
Have you ever wondered how YOU can make a difference contributing to saving lives every day?
Make Ready Services has vacancies for roles which involve preparing emergency ambulances for operational duty and includes cleaning vehicles, checking basic serviceability and equipment, and restocking the medical consumables.
This dynamic role has shift patterns which cover both days and nights.
Working for Make Ready Services at East of England Ambulance Services NHS Trust (EEAST) you will also be eligible for the following benefits:
* Additional 5% fringe (high-cost area) in certain areas of Hertfordshire and Essex
* NHS Pension Scheme
* Free parking
* Minimum of 27 days annual leave + 8 days bank holiday (increases with years of service)
* Occupational Health services including a 24hr Employee Assistance Program, mental health and wellbeing, legal and financial services
* Staff support networks including BAME, LGBTQ+, Multi Faith and All Women in EEAST
As a Make Ready Operative (MRO) you will typically work in a small team with a supervisor overseeing the work and on hand for support. As well as the vital role of preparing emergency vehicles for operational duties, you will support the management of stock and equipment assets and restock module bags destined for the vehicles. Significant care and attention to detail is required in module bag preparation whilst vehicle preparation is undertaken with a record required of every check undertaken.
The requirement to work shifts includes nights and weekends and a degree of flexibility will be required to ensure our service delivery is maintained. You will also need good communication skills and a basic understanding of IT will be essential along with the ability to work to tight deadlines.
Your role will also involve moving ambulances and vehicles so a UK manual driving licence with a commitment to attaining a full C1 licence within 12 months of commencement of the role is mandatory.
You will need to have a high attention to detail, an ability to follow step by step instructions and to be able to work as part of a team in a customer focused environment to succeed in this role.
We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.
We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.
Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.
How to apply
1. Read the advert and the Job Description and Person Specification (attached)
2. Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.
3. Complete the online application and upload your statement. Please note, CVs are not accepted.
This advert closes on Thursday 16 Oct 2025
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