Company Description
Invoka Consulting is a Collaborative Work Management (CWM) & Business Intelligence (BI) consultancy with UK locations in London and Edinburgh, and Riyadh in Saudi Arabia. As a Platinum Smartsheet partner, we focus on the customer to help manage the end-to-end life cycle of the procurement, implementation and ongoing support of the Smartsheet platform. Our founders have deep experience with Smartsheet's customers, processes, and values.
Invoka works with some of the world's largest organisations to drive change through the process optimisation and technology adoption.
Role Description
This is a full-time role as a Solutions Consultant / Project Manager, responsible for managing client projects and providing advisory and hands-on support with Smartsheet solutions. The role combines project management, consulting, and analytical skills to help clients successfully implement and optimise their use of the platform.
Specifics of the role
* Work closely with customers to lead Invoka Consulting engagements and develop Smartsheet solutions.
* Manage projects from initiation to completion.
* Work as part of a team of project resources to design, build and deploy high-quality Smartsheet solutions that address customers’ needs.
* Advise customers on the best possible use of Smartsheet within their business.
* Identify opportunities for follow-on work to expand Smartsheet’s footprint through good relationships with our customers and awareness of their businesses.
* Provide customer training sessions to increase their level of knowledge.
Experience and Skills
Essential:
* Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.
* 2-3 years of experience in project management, consulting, or a similar role.
* Strong analytical and problem-solving skills.
* Excellent communication and interpersonal skills.
* Native or fluent English Language
* Ability to work collaboratively in a team-oriented environment.
* 1-2 years' experience with Smartsheet's processes and tools
* Knowledge of CWM, CRM, analytics, or process automation tools.
* Entrepreneurial mindset with leadership potential and the ability to take initiative.
* Comfortable with technology and able to learn new software platforms quickly.
* Willing to travel periodically (10-20%) based on customer and business needs.
* Legally authorised to live and work in UK.
Nice to Have:
* Experience with leading CWM, CRM or BI platforms (e.g., Salesforce, Tableau, HubSpot, Smartsheet, Monday.com, Asana, ClickUp, Microsoft Dynamics, PowerBI).
* Foreign language skills.
Personal Qualities:
* Proactive & Collaborative: Works well in a team environment and fosters strong client relationships.
* Client-Centric: Passion for delivering exceptional customer experiences and business value.
* Tech-savvy & Curious: Enjoys working with cutting-edge, web-based technologies and learning new tools.
* Resilient & Adaptable: Thrives in a fast-paced, high-growth technology environment.
* Excellent Communicator: Strong written, verbal, and presentation skills—able to explain technical concepts to non-technical audiences.
Perks & Benefits:
* Salary: Negotiable
* Annual bonus
* Employer-paid Private Medical and Dental
* Monthly contributions toward your pension
* 26 days paid for Holiday + 8 Bank Holidays
* Opportunities for professional growth and development