As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
WHAT'S THE ROLE?
As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
WHO IS HILTI?
Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating products and solutions that are Making Construction Better. Where a passionate and inclusive global team of 34,000 employees across more than 120 countries is exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers. Hilti Great Britain has been consistently recognised as a top employer for nearly two decades and is currently ranked in top 20 UK’s Best Workplaces by the Great Place to Work institute.
WHAT DOES THE ROLE INVOLVE?
In your role as an Account Manager, no day will be the same, but your activities will include:
1. Visiting sites and customers in the field, asking open questions to understand their needs, and turning this into a tailor-made solution.
2. Demonstrating our innovative products and state-of-the-art software to customers on-site.
3. Further developing ‘focus’ customers by building relationships and uncovering new business leads.
4. Managing your sales area operationally, organizationally, and strategically, utilizing the CRM system Salesforce.
WHAT DO WE OFFER?
At Hilti, you will be part of a passionate and inclusive global team with a caring and performance-driven culture. We offer:
* Extensive onboarding & training process and companywide events in Manchester.
* Incentives for top performers, including trips to New York City, Milan, and Miami.
* A minimum 10% salary increase after 2 consecutive years of high performance through our Star Development Programme.
* 33.5 days’ holiday (including Bank Holidays), with options to buy additional days.
* Private healthcare, life insurance, and wellbeing support.
* 6% pension contribution.
* Company vehicle and fuel/charging card.
* Company laptop and mobile phone.
* £2,000 reward for referring a successful candidate.
WHAT YOU NEED IS:
Key qualities for an Account Manager include:
* Customer-facing/sales experience in any industry.
* Solution-oriented approach to uncover customer needs and provide suitable solutions.
* Alignment with our values: commitment, teamwork, courage, and integrity.
* Resilience and adaptability across various customer levels.
* Drive and motivation to succeed and overcome challenges.
* Curiosity and a passion for learning and growth.
* Excellent organizational skills and ability to work autonomously.
* Essential: Full manual UK driving license to visit customers on-site, Monday to Friday. Please disclose points and expiry dates on your license.
WHO SHOULD APPLY?
We welcome applicants from diverse backgrounds, including those with no prior sales or construction experience. Success at Hilti depends on teamwork and ability, not background. Please apply only for roles where your skills are the best fit.
Apply via the 'Apply Now' button, upload your CV, and answer brief questions. The process takes about 90 seconds.
SALES ONLY
If shortlisted, you'll complete an online assessment and a short pre-recorded video interview. Please check your junk mail for these communications.
For support, contact us. The process involves three stages: a first interview, a field ride, and a final interview with a Sales Director. Travel expenses are covered.
If no current roles suit you, we will keep your details for future opportunities.
Hilti is an equal opportunity employer, valuing contributions regardless of sex, gender, race, ethnicity, sexual orientation, disability, age, religion, or family status.
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