Job overview
The post holder will have particular responsibility for facilitating the eDMS IT change activities, including process mapping of current work processes and clinical and managerial decision making about future processes, including role re-design and related organisational changes to maximise the benefits from IT solutions.
Please ensure that you discuss with your line manager your application for internal secondment or fixed term contract prior to submission
Main duties of the job
Main Duties and Responsibilities
1. Focal point for business process changes
2. Process mapping, process re-engineering and role re-design
3. People change management
Please see attached Job Description for a detailed description of these duties
Working for our organisation
At UHSussex, diversity is our strength, and we want you to feel included to help us always deliver Excellent Care Everywhere, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of staff networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 3) and a Veteran Aware Trust.
Candidate Pack
Detailed job description and main responsibilities
Please note: This role does not meet the minimum criteria for visa sponsorship under the current UK immigration rules, which set specific salary and skill thresholds. As such, we are unable to provide sponsorship for this post. Applicants will therefore need to already have the right to work in the UK to be considered. We include this information at the outset to provide clarity and avoid unnecessary inconvenience for applicants.
If you are applying using a Graduate visa as your right to work, you must have a minimum of 18 months remaining on your visa at time of application.
Focal point for business process changes
4. To communicate the approach being followed to all stakeholders within the organisation
5. Research and provide local knowledge of the processes requiring change
6. Ensure that clinical, non clinical users and manangment team identify required business & organisational outcomes
7. Ensure alignment of change activities with locally agreed aims, objectives and benefits
8. Identify change management risks and issues to relevant parties
Process mapping, process re-engineering and role re-design
9. To facilitate through mapping of current ‘As Is’ and future ‘To Be’ work processes by the teams involved for successful planning for each new system deployment, upgrade or enhancement to meet identifiable quality standards including governance controls
10. Challenge process mapping that is departmentally or organisationally limited so that opportunities for pathway based re-design or streamlining are not missed
11. Identify, baseline, and forecast benefit opportunities that future processes will enable
12. Connect relevant service modernisation, workforce re-design and organisational development projects and initiatives within the deployment
13. Influence and negotiate new ways of working across the Trust by creating and presenting PowerPoint presentations where required
People change management
14. To promote a climate of optimism and confidence in improving services by working with staff including administrative & clerical staff, clinicians and managers accountable for service delivery
15. Highlight where role re-design issues arise from process mapping so that they are appropriately addressed by relevant professional support
16. Support organisational leaders to define organisation re-design e.g. workforce management, job design, organisation structure and policies & procedures and desired cultural changes
17. Develop strong working relationships and networks with stakeholders
18. Promote and develop staff ownership of changed work processes and system
Person specification
Experience and Qualifications
Essential criteria
19. Degree level (ideally involving change management or organisational Behaviour) or equivalent experience
20. Knowledge of the NHS services locally and service modernisation issues
21. Service modernisation, process re-design, organisational development and/or change management programme
Desirable criteria
22. Knowledge of clinical terminology
23. Full Driving licence and access to vehicle
Equality, Diversity, and Inclusion
Essential criteria
24. Evidence of having championed diversity in previous roles (as appropriate to role).
25. Evidence of having undertaken own development to improve understanding of equalities issues
Equality, Diversity and Inclusion
Essential criteria
26. Evidence of having championed diversity in previous roles (as appropriate to role).
27. Evidence of having undertaken own development to improve understanding of equalities issues
Important information for applicants:
A Note on AI Use in Applications
We value the individuality and authenticity that each candidate brings to the application process. While AI tools are increasingly accessible, we strongly discourage their use in completing your application. Your responses should reflect your own voice, experiences, and motivations—elements that are essential to a fair and accurate evaluation.
Applications that rely heavily on AI-generated content may misrepresent your abilities and could result in your application being rejected. We encourage you to take the time to present your genuine self, as this helps us better understand your potential and ensures a transparent selection process.
Closing Adverts Early: In the event of exceptional interest, we may close adverts earlier than specified.
Some of our adverts are capped for a limited number of applications; therefore, the advert will close once the cap has been reached. We therefore encourage you to submit your application as soon as possible if you are interested in the position to prevent you from missing out on applying for the opportunity.
Flexible Working: If you would like to explore potential options regarding flexible working please speak with the appropriate recruiting/line manager.
DBS Checks: As part of our commitment to a safe working environment, we undertake a Disclosure and Barring Service check on all new employees where the role is eligible for a criminal record check. We make offers in line with the Rehabilitation of Offenders Act 1975.
Skilled Worker Visa: Applications for Skilled Worker sponsorship are welcome for the roles that meet the Visa and Immigrations eligibility criteria. For further information please visit the gov.uk website searching for Skilled Worker. It is your responsibility as the applicant to ensure that you meet this criteria.
UHSussex reserves the right to close the role early if we receive a high volume of applications