Make a real difference to people’s homes – and their lives An exciting opportunity has arisen to join our Asset Strategy and Delivery Team as an Access Coordinator. If you enjoy working with people, solving problems, and helping make homes safer, warmer and better places to live, this could be the perfect role for you. This is a key role at the heart of our investment and improvement programmes. You’ll help ensure we gain timely access to homes so that essential Stock Condition Surveys can be completed, enabling us to plan and deliver vital improvements for our residents. About the role As an Access Coordinator, you’ll be responsible for coordinating access to our homes, working closely with residents, colleagues and contractors to make sure surveys happen smoothly and respectfully. This is a varied role that combines office‑based coordination with visits to properties, giving you the chance to build positive relationships and see the real impact of your work on the ground. You will: Arrange and coordinate access to homes for stock condition surveys Communicate clearly and professionally with residents to secure access Accurately record access and property information Work collaboratively across the Asset Strategy and Delivery team Follow procedures carefully to ensure data accuracy and resident safety Your work will directly support our ability to invest wisely and improve homes across the city. Our ideal candidate for this role is someone who: Honest and open to change Committed to continuous development Able to work independently Effective communicator About Plymouth Community Homes We are the city’s largest social housing association, with over 16,000 properties providing homes for more than 35,000 people, and we’re aiming to grow, to provide more people with high-quality, affordable homes to rent and buy. With a great workforce and a focus on people, we deliver good quality, well-managed and well-maintained homes. What we can offer you: Flexible working opportunities including flexi-time and hybrid working Excellent pension scheme with a high level of employer contributions Free, fully equipped onsite gym and changing facilities. The opportunity to carry out volunteer work for 3 days a year through our Make a Difference scheme Annual leave of 25 days (rising to 30 days) plus Bank Holidays and holiday trading option Free Employee Assistance programme, including free counselling Free annual flu vaccination Cycle to Work scheme The opportunity to work in a beautiful and vibrant part of the Southwest We support digital working with modern devices/smart phones It's fun to work here- we have dress down Fridays, company quizzes, and lots of charity events throughout the year Our modern and spacious offices are right on a bus route, and just three miles from the city centre We get a daily visit from a local food van, and within walking distance to local Crownhill shops, Warrens, M&S Foodhall, Co-op, Starbucks and Tim Hortons To Apply: If you are interested in this fantastic opportunity, please select Apply and submit a tailored CV. When preparing your CV, please refer to the person specification and clearly demonstrate how your knowledge, skills, and experience meet the requirements of the role. Upload your completed CV as part of your application. For an informal discussion about this role, please contact Nathan Cousins, Investment Planning Manager on 07762407914. This post is not suitable for job share. Shortlisting Date: 11th May 2026 Interview Date: 20th May 2026 If you are an apprentice, please ensure that you make the Learning & Development team aware that you intend to apply for this position. We are a committed Equal Opportunities employer. We welcome applications from suitably talented people from any community and background. Living and Working in Plymouth Proud member of the Disability Confident employer scheme Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .