Reporting to the Head of Complex and Third Party Claims, youll will manage your own portfolio of motor cases, focusing on claims from £500K, including losses for injury, credit hire, vehicle and property damage.
Responsibilities
* Manage a personal portfolio of complex and high value motor cases.
* Communicate effectively with customers, witnesses, insurers, repairers, solicitors, and medical agencies to expedite claim resolutions.
* Serve as a technical expert within the team, offering guidance and support in large loss scenarios.
* Maintain reinsurer and carrier relationships through timely and accurate updates.
* Participate in strategic projects to keep the team at the forefront of industry trends and performance.
Qualifications
* Proven experience handling high value motor claims, specifically those in excess of £500k-£1mil.
* Strong knowledge of indemnity and liability, familiar with Civil Procedure Rules, Serious Injury Guide, The Rehabilitation Code, and litigation procedures.
* Strong knowledge of OIC/MOJ.
* Good experience in handling Personal Injury and Credit Hire claims.
* A passion for a career in Large Loss, with a commitment to ongoing technical development.
At Zego, we understand that traditional motor insurance holds good drivers back. Its too complicated, too expensive, and it doesnt reflect how well you actually drive. Since 2016, we have been on a mission to change that by offering the lowest priced insurance for good drivers. From van drivers and gig workers to everyday car drivers, our customers are the driving force behind everything we do. Weve sold tens of millions of policies and raised over $200 million in funding and picked up numerous awards, including the Insurance Claims Team Of The Year 2024 as awarded at The Insurance Posts Claims & Fraud Awards.
Joining Zego is a career-defining move. People go further here, reaching their full potential to achieve extraordinary things. Were spread throughout the UK and Europe, and united by our drive to get things done. Were proud of our company and our culture – a friendly and inclusive space where we can lift each other up and celebrate our wins every day. Together, we are setting the bar higher, delivering exceptional work that makes a difference. Our people are the most important part of our story, and everyone here plays a role. Theres loads of room to learn and grow, and youll get the freedom to steer your career wherever you want. Youll work alongside a talented group who embrace each others differences and arent afraid of a challenge. We recognize our achievements, learn from our mistakes, and help each other to be the best we can be. Together, were making insurance matter.
How we work: We believe that teams work better when they have time to collaborate and space to get things done. We call it Zego Hybrid. Our hybrid way of working is unique. We foster a flexible approach that empowers every Zegon to perform at their best. We ask you to spend at least one day a week in either our central London office or Halifax office. Youll also spend at least 1 day per month in one of our offices for team development. We provide a hybrid contribution to help pay towards your travel costs. We think it’s a good mix of collaborative face‑time and flexible home‑working, setting us up to achieve the right balance between work and life.
Our approach to AI: We believe in the power of AI to meaningfully improve how we work – helping us move faster, think differently, and focus on what matters most. At Zego, we encourage people to stay curious and intentional about how AI is leveraged in their work and teams to drive practical impact every day. This is your chance to do the most meaningful work of your career – and well provide you with the tools, support, and freedom to do it well.
We reward our people well. Join us and youll get a market‑competitive salary, private medical insurance, company share options, generous holiday allowance, and a world‑class wellbeing benefits package. And that’s just for starters.
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