Business Analyst – Shape Product Strategy at an Award-Winning SaaS Company
5 days on-site in a Manchester location | Up to £55,000 | Global SaaS Platform
We're working with one of Manchester's most established and respected SaaS companies — a tech brand whose product is trusted by SMEs across the UK, Ireland, Canada, Australia, and New Zealand.
Known for their award-winning platform, consistent growth, and strong investment in culture, this is a business that leads from the front, and one we've proudly partnered with for years.
They're now looking for a Business Analyst to help shape the next phase of their journey, working at the intersection of product, people, and customer experience.
The Role
As Business Analyst, you'll act as the connective tissue between ideas and delivery. You'll bring clarity to complexity, define business needs, and play a hands-on role in how the product evolves.
You'll collaborate across product, engineering, and business teams — turning insight into action and helping build solutions that make a real difference to users.
What You'll Be Doing
Leading workshops to gather and clarify business and functional requirements
Translating needs into clear, actionable documentation for technical and non-technical teams
Supporting product teams in defining ROI, goals, and success metrics
Collaborating closely with developers, designers, and key business stakeholders
Helping streamline processes, uncover insights, and influence product decisions
What You'll Bring
Experience working in agile environments alongside cross-functional teams
Strong analytical and data-led thinking: comfortable digging into details and seeing the bigger picture
Confident communication across all levels: from developers to directors
Skilled in workshop facilitation, requirements gathering, and process mapping
Clear, structured writing and documentation abilities
Why Join?
This is a company that truly supports its people. Alongside doing meaningful work, you'll benefit from:
Enhanced holiday allowance + birthday leave
Onsite gym & wellbeing initiatives
Cycle-to-work scheme
Hybrid working from a modern central Manchester office
A friendly, values-led culture that genuinely invests in its teams
Interested in using your BA skills to shape meaningful digital products, and work with a team that cares about doing things right?
Let's talk. Drop us a message today.