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Employer: Mike Vaughan Cycles
Job reference: 35597Emp
Location: Kenilworth, Warwickshire
Salary range: Dependant on Qualifications & Experience
Job added: 9 July 2025
Final date for applications: 1 August 2025
Job Description
At Mike Vaughan Cycles, we’re more than just a specialist bike retailer; we are a group of passionate cyclists working together to build, supply, and service bikes for our long-standing customer base. Our independent bike store has been doing this since 1961, and we pride ourselves on fantastic customer service with a personal touch—taking care of our customers’ bicycles as if they were our own. We’re a community of road, cross, mountain, and downhill riders. We understand that cycling is a way of life and that our customers depend on us to keep them riding.
The Job: Full-Time Mechanic
We are recruiting either an experienced and qualified mechanic or a trainee mechanic eager to learn with our support. Ideally, candidates will have previous bike retail experience and excellent customer service skills—preferably in the bike industry, but not essential. A high degree of technical and mechanical knowledge is required as this role involves building and repairing bikes. A Cytech qualification would be ideal, but if not, we can support you in obtaining it.
Typical Day: Our shop days are varied, and no two days are the same! You can expect to:
* Repair and service road, mountain, hybrid bikes (both analogue and electric) to high standards.
* Use our Ascend EPOS system to document your work (training provided).
* Build new bikes for customers.
* Perform pre-delivery inspections on new bikes.
* Maintain workshop standards.
* Assist customers in servicing, upgrading, or purchasing bikes, especially during busy periods.
* Research and resolve customer issues.
* Work with Specialized and Trek customer service teams to ensure the best outcomes.
This is a 40-hour week from Tuesday to Saturday, with Sundays and Mondays off.
Skills/Experience Required
To fit into our team, you’ll need:
* A positive attitude and sense of humor.
* An active lifestyle and passion for cycling.
* A high level of technical knowledge with a Cytech qualification or the ambition to achieve it with us.
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