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Cleaning Service Support Manager, Northampton
Location: Northampton, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views: 1
Posted: 04.06.2025
Expiry Date: 19.07.2025
Job Description:
We are looking for a Service Support Manager to build relationships and rapport with contract clients, complete audit inspections, and review the performance of delivery against the Service Level Agreement and Cleaning Specification. You will manage and implement employee wages daily, alongside delivering adequate Health & Safety compliance, following the client's statutory Fire and Safety regulations to mitigate potential risks.
You should be capable of effectively managing and ensuring excellent service delivery to various client contracts over an agreed geographical area within an agreed compliance framework and company policies & procedures related to HR, QHSE, RTW, Vetting, and Contract Compliance.
The ideal candidate will have a full UK clean driver's license – a company car is provided – and previous management experience in managing soft services/cleaning within facilities management. Excellent customer service skills, good communication skills, and a good understanding of written and verbal English are essential. IT literacy in Microsoft Office is required. A Health and Safety IOSH qualification is desirable.
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