Senior Operations Manager
Summary:
PFI Healthcare Facilities Management Contract
West Yorkshire
£75,000 - £80,000 + Bonus
PFI
About the Role:
We are looking for a highly skilled and experienced Senior Operations Manager with a technical background to oversee the facilities management of a PFI healthcare contract in West Yorkshire. This is a key leadership role where you will be responsible for the operational delivery of services across multiple healthcare sites, ensuring that all technical aspects of the facilities management contract are delivered efficiently and to the highest standards.
As Senior Operations Manager, you will lead a team to ensure the smooth running of the contract, managing maintenance, compliance, and technical services. You will work closely with stakeholders, both internal and external, and provide strategic direction to improve service delivery while managing costs and mitigating risks.
Key Responsibilities:
Lead the operational management of the PFI healthcare facilities management contract.
Oversee all technical operations, ensuring compliance with statutory and regulatory requirements.
Manage and support a team of technical specialists, ensuring high service delivery standards and maintaining key systems across healthcare facilities.
Monitor and improve the performance of technical services, ensuring cost-effective solutions and minimal downtime for critical systems.
Manage relationships with clients, stakeholders, and third-party contractors, ensuring contractual requirements are met.
Develop and implement maintenance strategies for all assets, including planned and reactive maintenance schedules.
Ensure robust risk management processes are in place and lead problem-solving efforts for any operational issues.
Report on KPIs, ensuring performance targets are met and exceeded, and implement corrective actions where necessary.
Manage the contract budget & P&L drive cost savings, and support financial targets.
Key Requirements:
Proven experience in facilities management with a technical Qualification, mechanical or electrical ideally in a PFI or healthcare setting.
Strong technical background with expertise in maintenance, mechanical and electrical systems, engineering and building management.
Experience in managing complex facilities management contracts, ideally within the healthcare sector.
Excellent leadership skills with the ability to manage, develop, and motivate technical teams.
Strong knowledge of statutory and regulatory compliance requirements in a healthcare setting.
Excellent problem-solving skills and a proactive approach to improving service delivery.
Ability to manage P&L and deliver cost-effective maintenance strategies.
Strong communication skills with experience in managing relationships with senior stakeholders.
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