Part time Mortgage Success Administrator hours pw)
We are looking for a Part time Mortgage Success Administrator to join our team of Mortgage Superheroes. Your mission? To help clients achieve their objectives whether that be homeownership, raising funds to build an extension or simply to secure the best deal they can. You'll keep cases progressing through the pipeline, and make sure our clients get a 5-star service that makes them say "wow."
Why Choose Number One Mortgages?
We are one of Sussex's leading independent mortgage advisory firm, boasting over 500 5-star Google reviews. Since 2004, our passionate, innovative team has been delivering exceptional results—for our clients and for each other. We work hard, support each other, and have fun along the way.
What You Will Do
* Process mortgage and protection cases from application to completion.
* Liaise with lenders, solicitors, and clients to ensure every mortgage application progresses without a hitch.
* Keep every case on track — spotting and solving delays before they escalate.
* Deliver a client experience so good, people can't help but tell their friends.
What You Will Bring
* At least 1 years experience working within either financial services or client case management (mortgage environment preferred).
* Administration skills — including being competent user on a computer and an ability to quickly learn new systems.
* A caring nature – clients love this, they become raving fans and show you appreciation
* A love of speed, accuracy, and the satisfaction of a good day's work.
Why Join Us?
* Friendly, supportive and down-to-earth team.
* A role where your impact is seen and felt daily.
* £17,000–£22,000 per year depending on experience and the number of hours worked
* Work-Life Balance: Monday to Friday, approx. 9am–3pm (or similar, e.g. 9:15–2:30). 4 or 5 days a week.
* Flexibility with start and finish times for the right candidate
* Annual Leave: 20 days of annual leave (plus all bank holidays), and the time off between Christmas and New Year when the office is closed.
* Extra Annual Leave: Option to earn an extra 4 days of leave each year.
* Team Building: Regular staff and team-building events to foster a fun, collaborative environment.
* Pension Scheme: A Nest Pension Scheme to help you plan for the future.
* Based in our easy-to-reach Shoreham-by-Sea office.
Apply now and tell us why you're the right fit for our team of mortgage heroes.
Job Types: Part-time, Permanent
Pay: Up to £22,000.00 per year
Expected hours: 22 – 30 per week
Benefits:
* Additional leave
* Company pension
Experience:
* financial services or client case management : 1 year (required)
Work authorisation:
* United Kingdom (required)
Work Location: In person