Vehicle Damage Assessor
Hook
We're well into 2025 and excited to be focusing on opening another new site. Hook is up next, and we're looking for someone ready to help drive its success.
Now is your chance to join a brand-new team and play a key role in the growth of a dynamic, expanding company that values its people.
What’s in it for you?
We reward our team for their expertise, dedication, and drive. Here’s what we offer:
* Competitive Salary + Team Performance Bonus
* 28 days holiday (including bank holidays)
* Length of service awards
* Healthcare Cash Plan (including Gym and shopping discounts)
* Employee Assistance Programme
* Celebration Day (to use as you wish to celebrate a significant day in your life)
* Car Insurance discount with LV
* Employee Pension
* Employee Engagement Budget (money to go out as a team and have fun!)
* Access to Mental Health First Aiders
* Cycle to Work Scheme
* Refer a Friend Scheme
* Equipment Purchase scheme
* Life Assurance
As a Vehicle Damage Assessor, you will produce accurate invoices and estimates to meet all required SLA Cost Control, to maintain effective control of estimating costs in line with budget objectives.
Responsibilities of a Vehicle Damage Assessor will include:
* Ensure the efficient and profitable costing of each repair
* Produce timely and accurate invoices and estimates of each repair to meet key to key and lifecycle target requirement. – timescale etc.
* Maintain effective control of invoicing costs in line with partners budget objectives
* Support each site, wherever necessary, to ensure smooth site level operation and maintain high customer service (total loss’s, estimates etc)
* Carry out initial parts assessments (IPA’s) to reduce key to key & lifecycle times and maintain high customer service
* Responsible for ensuring all repair methodology is in line with BS10125 standards
* Comply with any reasonable directive from the management team
* Identify cases that have not complied with ABL ethos and cases that have shown loss of profit and feed back to management
* Support with quality of repair complaints where necessary
* Identify and handle any total loss cases as applicable to SLA requirements
Skills and experience required as a Vehicle Damage Assessor:
* Technical skills, knowledge and experience of body and paint repair in the retail Accident and Repair industry
* Technical and estimating experience
* To attain ATA accreditation if required by the company
* Knowledge of current estimating systems i.e. Audatex, Glassmatix
* Knowledge of E-scribe, Glass’s evaluator, Ezi methods or other
* Good negotiation skills
* Audatex Gold annual training
* Are a team player with a can do attitude
* Have cultural and organisational knowledge
* Have technical skills, knowledge and experience of body and paint repair in the retail motor industry
* Have up-to-date knowledge of vehicle legislation, consumer legislation and trade practices
Joining our team at ABL1 Touch means becoming part of a dynamic organisation that values its employees and provides opportunities for professional growth. We offer a competitive salary, benefits package, and a supportive work environment.
ABL 1 Touch are committed to growing and maintaining a diverse team and an inclusive work environment. Our goal is to develop inclusive work activities and projects that bring together people with different experiences and backgrounds. Through this we aim to make sure everyone can be at their best at work.
We’re also committed to providing an accessible recruitment process, if you require reasonable adjustments at any stage of the recruitment process please contact us at workforus@abl1touch.com