Aftermarket Administrator – Sheffield Are you an organised, proactive administrator with a knack for keeping operations running smoothly? We’re looking for an Aftermarket Administrator to join a well-established engineering business in Sheffield, supporting their busy service team and helping deliver a first-class experience to customers. The Role As Aftermarket Administrator, you’ll play a key role in coordinating service engineers and ensuring the efficient running of the aftermarket department. This is a varied position where no two days are the same, involving scheduling, quoting, order processing, and customer liaison. Key Responsibilities * Plan and coordinate daily activities for service engineers * Process service contracts, breakdown requests, spares orders, and invoices * Prepare and send quotes for parts and labour * Maintain databases, spreadsheets, and stock records * Prepare and chase new and renewal service contract quotes * Handle incoming calls and customer enquiries professionally * Schedule contract and urgent visits, liaising with engineers and customers * Support sales through telesales and follow-up activity About You We’re keen to speak to candidates with: * Experience scheduling a team of engineers * Excellent communication skills and a professional manner * Strong organisational ability and attention to detail * A proactive, team-focused approach What’s On Offer * Competitive salary (dependent on experience) * Half Day every Friday! * Friendly, supportive working environment