*** MAIN REQUIREMENT - INSURANCE AND CLAIMS HANDLING BACKGROUND ***
The Best Connection are currently seeking experienced Insurance Claim Handlers, for our client in the Mansfield area!!
The ideal candidate will be able to:
* Have a great knowledge of problem solving
* Work hard to deliver the best possible outcome
* Provide the best service
* Excel at building rapport with customers
* Excellent interpersonal and customer service skills in order to provide relevant and accurate information to customers
Duties:
* Managing claims from the start through to settlement
* Making decisions collectively on the extent and validity of a claim
* Checking for any potential fraudulent activity
* Analyse a claim made by a policymaker to establish whether it satisfies the policy conditions
* Guide policyholders on how to proceed with the claim, whether that be inbound or outbound calls
* Monitor the progress of a claim
* Escalating problems to other members of the team
* Data entry / use of computer software
* Liaising with internal departments
* General administration duties
Working hours:
* Monday - Friday 9am - 5pm (37.5 hours per week)
* Potential over time available, paid at time and a half
* You must be flexible to work some weekends!
* Pay rate is negotiable dependant on experience.
A full CV will be required, followed by an interview directly with the company!