Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire
About The Role
Our Change and Transformation is key to enabling the business achieve its strategic goals. We are looking for a Change Delivery Lead to lead on the delivery of priority outcomes to drive successful end to end delivery.
What You'll Do
As a Change Delivery Lead you will use your experience to lead business wide change which will include:
* Bringing cross functional resources together to tackle a wide range of business problems
* Providing clear communication and coordination between delivery teams and wider business stakeholders
* Adapting your methodology and style to suit different scenarios
* Challenging and stress testing plans, scope and delivery approaches
* Dealing with ambiguity and navigating when processes are not clearly defined or understood
* Identifying ways to improve overall efficiency and ways of working of delivery teams
The successful candidate will also exhibit some/all of the following core skills and behaviours:
* Excellent communication and influencing skills allowing you to engage with teams and wider stakeholders and play a pro-active part in creating a culture of transparency across all aspects of delivery.
* Strong analytical skills, providing structured thinking and challenge to problems, transforming them into actionable work for teams.
* A high level of emotional intelligence allowing you to read a room.
An accomplished delivery specialist with a depth of experience in delivering impactful outcomes that require cross-functional working and responsibility. You will utilise appropriate delivery approaches and techniques to drive successful end-to-end delivery.
Your excellent communication and influencing skills will help you be a pro-active part of creating a culture of transparency across all aspects of delivery. You will ensure the successful implementation and review of change in a dynamic and well governed manner.
What We're Looking For
* Proven experience of delivering change in a fast paced environment, utilising a variety of delivery methodologies including Agile and project management frameworks
* Excellent problem solving skills, providing structured thinking and understanding to problems, transforming them into actionable work for teams, coupled with an unwavering desire to deliver for our customers and business
* Proven experience of managing cross team dependencies, risks and issues
* You are confident in leading through ambiguity, in a fast paced, changing environment
* Strong relationship building and collaboration skills to steer and guide teams and stakeholders
* A credible track record of governance, reporting, improving the effectiveness of delivery,
* Comfortable working in a complex regulated environment (experience is desirable)
Where And How You'll Work
This is a permanent position based in our Nottingham office.
We have a hybrid working model which gives you flexibility to work from our offices and from home.
We're big on collaboration and connection, so you'll be based in our offices 3 days a week on Tuesdays, Wednesdays and Thursdays.
Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you.
What's In It For You
* Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation
* We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers)
* Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave
* Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café
Capital One is committed to diversity in the workplace.
If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.
We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages.
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