Are you an experienced customer service professional within the housing regeneration sector?
Approach Personnel are proud to be partnered with a regional housing regeneration contractor, who are currently looking to appoint a Resident Liaison Officer on a permanent basis to oversee a project across the Nottingham area. As a Resident Liaison Officer, you will be responsible for overseeing the full customer journey, from pre-start visits and resident profiling through to day-to-day communication, complaint handling, and post-completion aftercare.
What's in it for you?
* Competitive basic salary based on your experience.
* Car allowance.
* Access to an employee discount portal.
* Buy & sell holidays.
* Shares in the business with tenure.
What are we looking for?
* Prior experience in a customer service role in either new build housing or housing regeneration programs.
* An organised, proactive and confident individual.
* Strong communication and administration skills.
* Ideally, prior use of Microsoft Office & EasyBop.
Key Responsibilities:
1. Managing resident rel...