Job Description
Lead of Guest Management Services & Aviation - Events Industry
12 months Fixed Term Contract
Location: Home / Milton Keynes
Salary: £40,000-46,000 plus Benefits
My client a leading global provider of corporate Events require a Lead of Guest Management Services & Aviation to own delivery of delegate registration services and flights through Guest Management Services and Group Aviation Management teams ensuring they deliver to a high standard, focusing on resourcing and key account management. You will develop both teams and support them through management, leadership, training and coaching, and collaborating with project planning and delivery teams.
What you'll be doing:
1. Management and monitoring of Guest Management Services and Group Aviation Management workload and resource, providing solutions through accurate planning and productivity
2. Ensure quality of output from GMS & GAM associates, in line with agreed internal SLAs
3. Ensure delegate registration is provided efficiently, productively and proactively
4. Conform with company procedures in all aspects of GMS & GAM
5. Liaise with the planning and delivery teams, Business Development Directors, Clients and other BI WORLDWIDE associates in a professional and tim...