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Summer holiday park reception support

Exeter
Crealy Theme Park & Resort
€12.5 an hour
Posted: 11 May
Offer description

Up to £12.50 per hour, Fixed Term – Summer Contract.

Crealy Theme Park & Resort is the South West’s largest family theme park, offering over 60 rides and attractions. The park prioritises teamwork, training and staff development, fostering an environment where employees feel appreciated and inspired.

We are seeking an enthusiastic individual to support our Holiday Park Receptionist Team at Crealy Meadows on Sundays, Bank Holidays, and School Holidays. The role involves working between 8:00 am and 8:00 pm, with flexible shifts rostered in advance to meet peak and off‑peak demand.


Responsibilities

* Creating welcome packs and distributing accommodation keys
* Providing guests with a warm welcome
* Directing guests to their allocated accommodation
* Providing accurate and informative information about services and facilities
* Upselling and offering additional services to enhance guest experience
* Handling guest issues promptly, friendly and professionally
* Serving guests in the campsite shop


Qualifications

* Basic understanding of computer systems (including Outlook, Word & Excel)
* Excellent verbal and written communication skills
* Ability to work well under pressure
* Capability to stand for long periods of time
* Willingness to smile while checking guests in, rain or shine
* Ability to work independently for prolonged periods and as part of a team
* Enthusiasm to interact with guests upon arrival and throughout their stay
* Reasonable level of fitness

Previous experience in a holiday park setting is preferred but not essential, as full training will be provided.

This seasonal position requires availability on weekends, school holidays and Bank Holidays, with rostered working hours between 8:00 am and 8:00 pm. Flexibility to adjust to peak and off‑peak demands is essential.

Applicants must have proof of right to work in the United Kingdom (e.g., birth certificate or passport) and be able to provide reference details.

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