Garden Centre Team Leader Location: Knaresborough Contract type: Permanent Hours: Full Time Hours: 45 Hours Weekends At British Garden Centres, not only do we aim to deliver a great experience in our Centres, but we go above and beyond in creating an exceptional customer service experience too. We are looking for a Team leader to work in this fast paced and very customer focused Centre. The successful candidate will be highly motivated, approachable and have excellent people skills with a positive “can do” attitude plus a keen eye for detail. The successful candidate should be physically fit as this is a very hands on role and some heavy lifting will be involved. Support the centre manager to implement and manage all aspects of company policy and procedures such as EPOS, stock management, health & safety, security & cash handling What we Offer: Benefits include onsite car parking and staff discount at our Garden Centres and Restaurants as well as the Woodthorpe Leisure Park. Skills required: Excellent customer service. Supervisory experience. Able to work on one’s own initiative. Adhering to company policies. Work well under pressure. Good time management. Professionalism and reliability. Duties will include: Supervising duties including key holder opening and closing store as required Excellent customer service. Organising team schedules and any staff issues. Evaluating employee performance and providing training and guidance as needed. Filling in for absent employees and assisting teams as needed to successfully complete projects. Ensuring that employees follow company policies as well as health and safety regulations. Ensuring a high and consistent standard of customer service. Business compliance in accordance with Health and Safety and food safety laws and regulations. If you would like to join our family run business and bring your ideas and talents to our fast-growing company and forward-thinking team, we want to hear from you. How to apply: Please send your CV: Peter Williams Garden Centre Manager pwilliams@britishgardencentres.com Applications close – Friday 1st May 2026 Due to the high volume of applications, if your application is successful, someone from the management team will be in touch with you, thank you.