Dispatch Production Assistant Job description Location: Gateshead Salary: £23,729 per annum Contract: Permanent Holiday: 26 days, plus bank holidays Hours: 35 per week (working hours are either 08:00-15:30 or 09:00-16:30) Are you a hands-on team player with a keen eye for detail? Do you thrive in a fast-paced production environment? We're looking for a Dispatch Production Assistants to join our expanding and dynamic team in Gateshead. In this varied and vital role, you'll support the production and dispatch of accessible format products - including braille, large print, audio and standard print - helping to deliver high-quality materials with care, speed and precision. What you'll be doing: Operating specialist machinery and production software to produce accessible documents Ensuring accuracy, quality and compliance from print through to final dispatch Managing multiple contracts with varying processes and requirements Working securely with confidential data and adhering to strict procedures Supporting colleagues across departments and sharing your knowledge through training Monitoring stock levels and ensuring deadlines are consistently met What we're looking for and how to apply: To apply, please submit your CV and Supporting Statement which evidences: Experience in a production environment and confidence with machinery and software Experience of working in a customer facing environment Experience of working effectively within a team Experience of managing your time effectively to meet deadlines A time when you've suggested improvements or made changes to enhance customer experience What makes you a good communicator This is an excellent opportunity for someone who enjoys varied, hands-on work and wants to make a meaningful contribution in a supportive, purpose-driven team. What We Offer RNIB prides itself on being a great place to work with a positive, progressive culture. We offer a wide range of benefits including 26 days of holiday per year (plus bank holidays) which rises with service, enhanced family friendly benefits, a contributory pension scheme with an employer contribution of up to 11% and a rewards platform with employee discounts across over 800 retailers. For more information on our available benefits, please visit ourBenefits of Working at RNIB page. Successful candidates must undertake an international sanctions check, a credit check and a basic DBS check. Additionally, candidates must provide evidence of continuous employment or income history for the past three years. Job offers are conditional upon satisfactory completion of these checks. Are you ready to make a difference? Apply today to join us in shaping accessible communications for all.