Job Description
Electric Star Pubs is an independent pub group with a collection of distinctive venues, each offering its own character. We are rooted in our local neighbourhood/community and are proudly supported by loyal guests. Our founding belief is that the people make the pub.
Founded by owner Rob Star in 2008, starting with the Star of Bethnal Green, we have since expanded to 9 venues across East and central London. Each of our venues has its own unique style, sharing our commitment to hospitality, great experiences, and places people genuinely enjoy spending their time in.
Role
We are seeking an Operations Manager ready to step into a multi-site role, with strong operational experience gained in pubs or hospitality. This is a hands-on role suited to someone confident in working closely with on-site teams to deliver service, support day-to-day operations, and maintain high standards across our venues.
Who you are
* A thoughtful problem solver who listens well, collaborates with others, and isn’t afraid to ask for help
* Someone who understands genuine hospitality (not just service) and keeps the guest experience at the centre of decisions
* Operationally minded, with a strong understanding of how a site runs as a whole and a commitment to upholding standards
* Curious and adaptable, willing to try new approaches, learn from outcomes, and continuously develop
* A people-focused leader who cares, recognises team talent, and supports growth
What we offer
* Competitive salary
* Staff discount across all sites
* Direct collaboration with engaged, experienced founders.