You're at your best when building genuine relationships with customers.
You're not interested in hard sales, although you've found a way to upsell through identifying ways to add value to their business.
That's why you're in customer success, customer experience or customer satisfaction (whichever suits you best)
Because you enjoy making sure that customers are feel heard and understood.
They're a funded SaaS start up which means they're using that money to increase headcount to serve their customer base.
You'll be giving the autonomy to own customer accounts, nurture the relationships and hopefully increase revenue on each account - and be incentivised to do so.
Most importantly, you'll be joining a company that have unlimited opportunities for progression.
Don't just take my word for it, the software engineer we placed in November has been promoted to a lead within nine months (review available).
You'll also collaborate with software, product and sales, so communication skills are needed.
To be successful in this position, you'll need to spot fires BEFORE the smoke aka work proactively rather than reactively.
You'll work on site in their new, modern office based in Cardiff.
Salary up to £35k with OTE and shares.
Please apply below.