Job Ref: YTL2187
Branch: Monkey Island Estate
Location: Monkey Island Estate, Maidenhead
Salary/Benefits: £30,000 per annum plus service charge and great benefits
Contract type: Permanent
Hours: Full Time
Shift pattern: 5 shifts per week, including weekends
Hours per week: 37.5
Posted date: 03/10/2025
Closing date: 16/11/2025
The Role of the Front Office Manager
Leading from the front, this is a critical role for the hotel where you will manage the smooth running of the front of house operation to ensure all our guests have a unique and enjoyable experience with us by anticipating their needs and responding accordingly.
We are looking for someone who has experience in a similar role for a 4 or 5* deluxe hotel or ready to step up from experienced Assistant Manager role. Opera knowledge is essential for this role.
The successful applicant will have confident communication skills, be friendly, organised, efficient and flexible. We pride ourselves on our customer experience so your focus on ensuring customer excellence will stand out.
Monkey Island Estate is a hidden gem in the gorgeous Berkshire Countryside. A beautiful private island on the river Thames. One of the Small Luxury Hotels of the world it consists of three stunning residences and 41 bedrooms. This lovingly restored property is in the picturesque village of Bray, close to Windsor, Slough Maidenhead. Hard to believe that this tranquil location is less than 25 miles from the centre of London.
Our Culture
At Monkey Island Estate, we pride ourselves on our dedicated, detail-oriented, and guest-focused culture. We believe that the little things make a big difference. From the meticulous preparation of our event spaces to the personalized touches in our guest rooms, every detail is carefully considered to create a seamless and luxurious experience.
Top Benefits to work at Monkey Island Estate
* Service Charge: Benefit from a share of the service charge, boosting your earnings.
* Incentive Payments: Earn additional payments for exceptional service, recognizing your outstanding contributions.
* Referral Bonus: Earn a £500 referral fee when you recommend someone to work with us.
* Generous Holiday Allowance increase with length of service: Start with 5.6 weeks, increasing by one week with 5 years' service (including bank holidays).
* Recognition Programs: We celebrate positive contributions that align with our company values.
* Career Investment: Grow with our Hospitality Apprentice programs and career progression plans.
* Learning and Development: Access our Digital Learning platform and various courses to enhance your knowledge and skills.
* Financial Wellbeing: Enjoy lifestyle savings and discounts from over 1,200 retailers.
* Health and Wellbeing: Benefit from our interactive health and wellbeing platform and Employee Assistance Program.
* Healthcare Package: Take advantage of our Health Care cash plan benefits, including 24-hour access to a GP.
* Future Planning: Secure your future with our Pension scheme.
* Exclusive YTL Perks: Receive complimentary passes to the Thermae Bath Spa.
About YTL Hotels
YTL Hotels is a renowned hospitality brand committed to creating unique and memorable experiences for guests around the world. With a diverse portfolio of luxury hotels, resorts, and bespoke properties, YTL Hotels offers unparalleled service and exceptional accommodations.
Our Philosophy
At YTL Hotels, our brand promise of "Treasured Places, Treasured Moments" reflects our dedication to providing guests with unforgettable experiences. We believe in transcending traditional notions of luxury by focusing on creating meaningful and enriching journeys for our guests.
Join us and be part of a team that values your growth, wellbeing, and contributions. Apply today and start enjoying these fantastic benefits
Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position.
The Monkey Island Estate is a hidden gem in the gorgeous Berkshire Countryside. A beautiful private island on the River Thames. One of the Small Luxury Hotels of the world it consists of three stunning residences and 41 bedrooms.
This lovingly restored property is in the picturesque village of Bray, close to Windsor, Slough Maidenhead. Hard to believe that this tranquil location is less than 25 miles from the centre of London.