Smartcard Administrator/Support
Location: Northampton
Contract Type: Temporary (3 month contract)
Working Pattern: Full Time, 37.5 hours per week, Monday - Friday, On-site
Hourly Rate: £17.20 p/h, paid to Umbrella
Role Overview:
As an Smartcard Administrator/Support, you will play a critical role in administering all aspects of Registration Authority processes, including Smartcard production, distribution, and account maintenance. Your expertise will help staff navigate the registration process in accordance with national and local policies while ensuring compliance with the Data Protection Act and confidentiality policies.
Key Responsibilities:
1. Support the RA Officer in managing all aspects, ensuring adherence to national processes for card issuance, revocation, and profile modifications.
2. Respond to service desk inquiries regarding Smartcard service provision and resolve end-user queries.
3. Manage requests for replacement cards and facilitate face-to-face meetings with Trust staff.
4. Verify and record formal identification evidence and assist in user registration.
5. Coordinate the production and distribution of new smart cards for Trust new starters.
6. Maintain an adequate stock of cards and stationery to ensure uninterrupted card production.
7. Liaise...